Accounts Receivable Customer Service
Resume:
KAMAL P. KAUR
*.******@*****.**
HIGHLIGHTS OF QUALIFICATIONS
Extensive experience in Cash App, A/R, Payroll and Billing
Excellent computer skills MS Office 365, A1, Sage100 Contractors, Sage 300, Procore, Time Clock Plus, Bamboo HR, Dynamic Great Plans, PC miler, P21
Knowledge of accounting functions, Analytical and Mathematical aptitude Exceptional Customer Service, conflict resolution, and working knowledge of the Code of Ethics.
Enthusiastic quick learner with a can-do attitude, self-starter, and resourceful team player. PROFESSIONAL EXPERIENCE
Billing Coordinator – STATE WINDOW CORPORATION Sept. 2023-Present
• Analyze the weekly report on the aging of the accounts receivable.
• Manage billing for multiple divisions within the company.
• Apply cash receipts to the respected projects
• Prepare project-level billing package on monthly basis and submit to client.
• Collaborate with intercompany monthly billing for multiple divisions.
• Coordinates project close outs with the field management and service teams.
• Generates monthly reports for holdback and for close-out projects and AR.
• Oversees billing project close out, which includes determining full and substantial completion, billing holdback, preparing the required Statutory Declaration forms for publication, and creating close out documents.
Payroll & Billing Coordinator – INTEGRO BUILDING SYSTEMS Nov. 2021-Aug.2023
• Enter payroll transactions into the accounting software, such as new hires, terminations, final payouts, and the preparation of ROEs. Ensure accurate and timely payroll processing and reporting requirements.
• Provide payroll services by preparing and processing multicycle payroll for union/non union hourly, salaried, and US employees.
• Verify that the scheduling system appropriately recorded the times of hourly employees.
• Remit pension contributions, Source deductions, WSIB, WorkSafe, Garnishment, and FRO.
• Tax filing, prepared T4s and sent electronically or by mail.
• Submit progress draws to clients monthly, based on the projection for that month.
• Contact clients for overdue payments, review accounts receivable aging report weekly, and follow up on all short paid and/or past due invoices.
• Liaise with PMs and GCs to prepare the billing project closeout, which includes identifying the project's substantial and completion, billing holdback, submitting the required statutory declaration forms for publication, and creating close-out paperwork.
• Bank deposits, cash application, filing, and other administrative tasks for all the projects.
• Respond to client queries and prepare credit memos as needed to process change orders. Maintain professional and collaborative relationships with project managers, department heads, and clients.
Accounts Receivable Lead – SUPERIOR SOLUTIONS Ltd. April 2021- Nov 2021
• Run bank statements to monitor cash flow and update forecast financial data sheets. To be continued….
KAMAL P. KAUR
• Assist Controller with all the intercompany and franchisee reports for month end.
• Investigate any discrepancies to find the valid backup and issue debit/credit memos.
• Complete the account receivable cycle from order release to the collection, including unauthorized or invalid deductions, based on the terms of sales assigned to each account.
• Pull payment remittances from customer portals and upload invoices.
• Coordinate with sales/ operations/ service departments to gather accurate information before reaching out to clients concerning receivables.
• Hold shipments for delinquent accounts, negotiate, and resolve customer issues before shipping.
• Collect trade references set up new customer accounts and update the ERP system with customer information according to the company policy.
• Deposit cheques, complete cash application - EFTs, Cheques, e-transfers, credit cards and reconcile bank. Prepare journal entries and perform bank reconciliation.
• Recommend credit limits based on the customer’s credit history. Cash App/Accounts Receivable - CANADA CARTAGE SYSTEMS Aug 2018-Apr 2021
• Follow up with customers for collection on outstanding invoices, resolving short-payment, and overpayment issues
• Sent customer account statements, receipts, invoices, and other required information.
• Trained newcomers and supported them to meet the month-end deadlines
• Ran bank statements to see the cash flow for the department.
• Printed all wire payment notifications and gathered them into batches for assigned divisions for the team
• Prepared large payments (VLOOKUP, pivot tables) and created a lock box to apply for the payment efficiently and accurately in Great Plains.
• Created Credit/Debit notes for any refunds, adjustments, or deductions on the cheque and transferred intercompany funds.
• Escalated unresolved issues to the National Director of Credit in a timely manner. Payroll and Billing Specialist - CANADA CARTAGE SYSTEMS Dec.2013 –Aug. 2018
• Managed Payroll for Agency, company, owner-operators, and salaried employees to ensure the company is compliant with ON/QC legislation.
• Investigated and resolved payroll issues with various operating locations to prepare weekly payroll and Billing deadlines.
• Printed time sheets and checked their hours and mileage to ensure that workers were paid correctly in accordance with their contract and based on their equipment.
• Verified (BOLS, purchase orders, packing slips, etc.) to ensure that all documentation matched.
• Coordinated and resolved the issues with dispatch for any discrepancies in the creation of EDI orders or any special customer billing requests.
• Sent customized invoices electronically or by mail and Processed Month end accruals.
• Analyzed account profitability and investigated discrepancies between billed and amounts paid.
• Worked closely with other departments (collections, operations, pricing, rating, and sales) to investigate and resolve customer inquiries.
• Daily review/reporting of unbilled/unrated orders. EDUCATION
Certificate - Payrolls Compliance Practitioner - Sheridan College Diploma - Banking and Financial Services - CDI College Degree - Bachelor of Arts, Punjab University, India References available upon request
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