Customer Service Representative
Resume:
Ahmad Stanford
Victorville, CA 92392
************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Patient Service Technician
HORIZON OXYGEN MEDICAL EQUIPMENT - Victorville, CA November 2022 to February 2024
• Being the first point of contact, I am responsible for assisting beneficiaries or inquirers in person, by telephone or in writing to provide information.
• As a customer service representative, I contribute to the companys mission through direct service to the public. This involves receiving incoming calls and conducting interviews to determining the nature of the call or provide information rules and regulations as well as medicare.
• As a Customer Service Representative, I remained knowledgeable about equipment and be able to explain complex concepts to members of the public who contact the company.
• Trained new employees on equipment, custom service providing managerial experience. Medical Transcriptionist
Elite Healthcare Partners - Riverside, CA
March 2022 to November 2022
• Provided patient care. Understanding and complying with policies and procedures related to medicolegal matters, including confidentiality, amendment of medical records, release of information and patients' rights. Operates designated word processing, dictation, and transcription equipment as directed to complete assignments as well as safe driving and friendly customer service. Sales Associate
Lowe's Home Improvement - Ontario, CA
October 2020 to November 2021
• Provide customer service to customers helping them find their correct product. Then assist them load up any heavy products into and out of their vehicles.
• As well as picking orders for customers and loading sed orders onto there vehicle by forklift or stand- up forklift, also I unload and load delivery trucks.
• Provided training new employees to gain managerial experience. Delivery Driver
DIRECT DELIVERY SERVICE - Sacramento, CA
August 2019 to May 2020
• Safely operate of a commercial vehicle in a wide variety of conditions, completing of all assigned delivery and pickup stops for the day.
• Maintain security of all packages and equipment assigned for the day. Ability to lift, bend, carry & load packages as well as follow directions and turn by turn maps. As well as providing friendly to customers
& team members.
Assistant Manager
Clark's, Clackamas - Portland, OR
July 2018 to November 2018
• Provided customer service
• Up sale product
• Inventory
• Training new employees
• Marketing
Troutdale - Package handler
FedEx Ground - Troutdale, OR
September 2017 to May 2018
• I worked in the "smalls" area with smaller packages.
• I would load as well unload trucks.
Corona - Data Entry
Wellco Inc - Corona, CA
May 2017 to July 2017
• I would arrange and measure the product received from shipments
• Push product to the correct area according to size, weight and product.
• Data Entry
Education
High school diploma in sports medicine and kinesiology Norco Community College - Norco, CA
August 2016 to December 2016
High School Diploma
Corona HIgh School - Corona, CA
August 2015 to June 2016
Commercial Driver's License (CDL)
Class C
Expires: February 2026
State: CA
Skills
• time management. (Less than 1 year)
• Customer Service Skills
• Inventory
• Management
• Sales
• training
• Driving
• Delivery Driver Experience
• Personal Training
• Conflict Management
• Leadership
• Mentoring
• Sports Coaching
• Organizational Skills
• Presentation Skills
• Group Fitness
• Swimming
• Recruiting
• Yoga
• Healthcare (1 year)
• Forklift (1 year)
• Reach truck (2 years)
• Order picker (1 year)
• Microsoft Excel
• Clerical experience
• Load & Unload
• Medical Records
• Medical Terminology
• Warehouse experience
• Communication skills
• Driving
• Van driver
• Delivery driver experience
• Staff training
• Time management
• Courier
• Mentoring
• Load & unload
• Customer service
• Presentation skills
• Training & development
• Sales
• Supervising experience
• Medical terminology
• Leadership
• Conflict management
• Recruiting
• Forklift
• Math
• Organizational skills
• 5G
• Phone etiquette
• Data entry
• Communication skills
• Clerical experience
• Medical records
• Warehouse experience
• GPS
• Hospitality
• Inside sales
• Information security
• Patient care
Certifications and Licenses
Driver's License
CDL C
CPR Certification
Non-CDL Class C
CDL
Additional Information
SKILLS
Ability to work under pressure.
Communication, time management.
Self-motivation, Conflict Resolution.
Leadership, Adaptability, Kind, Passionate, and caring.
Contact this candidate