Customer Service Licensed Cosmetologist

Victoria Wilson

***** ****** **** ** 951-***-**** ***************@*****.***

Objective

• Highly motivated hardworking individual looking to further enhance my career. I am easily adaptable and work above average in a fast-paced demanding environment. I also transition easily to new settings.

Education

SALON SUCCESS COSMETOLOGY SEPTEMBER2022-DEC 2023

•LICENSED COSMETOLOGIST

PHLEBOTOMY CERTIFICATION AUGUST 2016 U.S COLLEGES

• Related coursework: Completed phlebotomy program with clinical experience ASSOCIATES DEGREE IN PROCESS RIVERSIDE COMMUNITY COLLEGE

• Minor: Child Development

• Major: Psychology

• Related coursework: Currently in the process of obtaining an associates degree in Psychology with a minor in childhood development. Maintaining a 3.8 GPA. Expected graduation date is June 2019. Skills & Abilities

• Advanced skills in Microsoft word formatting, Excel, and PowerPoint

• Strong work ethic

• Ability to plan, organize, and prioritize work

• Handling pressure

• Strong communication abilities

Experience

ASSISTANT CHIROPRACTIC WELLNESS CENTER AUGUST 2019- 2023

• Greeting patients/ providing great customer service

• Scanning and filing patients information

• Answering phones as well as emails in a timely manner

• Verifying HMO/ PPO insurance plans

• Following HIPA regarding patients information

• Computer work

TEACHER KINDERCARE APRIL 2019 - AUGUST 2019

• Enforce schedules or routines such as naps, feedings etc.

• Providing a variety of materials for children to explore both in learning activities and in imaginative play.

• Storytelling, rhyming and acting games to improve social skills

• Student structure

• Teaching basic skills colors, numbers, shapes

• Attend to children basic needs by feeding, dressing, changing their diapers

• Mandated Reporter

WAITRESS/SERVER JAMMIN’ BREAD APRIL 2017 - JULY 2019

• Greeted and served customers at first interaction

• Responsible for serving food, preparing dining room, and fulfilling customer requests

• This position is equivalent to bus staff, food expediter, hostess, and server

• Quickly and accurately take, manage, and prepare orders for take-out orders

• Prepared customer orders to exact standards and specifications of the customer PHARMACY TECH/ CLERK RITE AID APRIL 2014 – JUNE 2017

• Provided excellent customer service

• Responsible for training oncoming staff for upfront cashier duties

• Clerical work such as outbound calls to doctors and patients

• Verified insurances such as PPO and HMO plans

• Organized confidential patient records

• Made proper medication readily available for pharmacist

• Maintained cleanliness of facility

2

• Inventory such as ensuring all items were properly stocked BEAUTY ADVISOR ULTA SEPTEMBER 2016 – JANUARY 2017

• Inventory ensuring all items were properly stocked

• Provided excellent customer service by recommending the latest beauty products to customers

• Greeted each customer in order to ensure all felt welcome

• Trained oncoming new staff for cash register duties

• Responsible for achieving sales goals via point system 3

Contact this candidate