Bernadine Monterroso
Cell: 832-***-**** Email: ****************@*****.***
OBJECTIVE
To find employment within a company in the Multi-Family Residential Industry that will allow me to utilize my knowledge, experience, and passion for assisting others.
PROFILE
Adept at handling multiple tasks and responsibilities
Strong interpersonal skill having dealt with a diverse group of professionals, clients, and staff
Able to work under pressure in a demanding environment
Bilingual
EDUCATION
Spring Branch Senior High, Houston, Texas
PROFESSIONAL EXPERIENCE
Hettig-Kahn, Assistant Manager – June 28, 2011 to December 31, 2023
Greet and assist prospects, future and current
Process Applications
Prepare all lease packets for Move-ins
Walk make-ready, move-ins, and move-outs
All aspects of Resident Retention (work orders and complaints)
Assisted with posting rental payments and collections
Property Inspections – 244 Units
Bryton Hill, Assistant Manager – April 15, 2001 to June 20, 2011
Greet and assist prospects, future and current
Process Applications
Prepare all lease packets for Move-ins
Walk make-ready, move-ins, and move-outs
All aspects of Resident Retention (work orders, complaints, and resident functions)
Assisted with posting rental payments and collections
Property Inspections – 609 Units
SKILLS AND QUALIFICATIONS
Experienced in RESMAN, YARDI, and AMSI
Have experience with Tax credit, Section 8 Housing and HUD
Eviction proceedings
REFERENCES
Georgeanne Longoria – Hettig-Kahn, President
Robin Sample – Hettig-Kahn, Vice President
Vann Hibberts – Hettig-Kahn, Compliance Montior