Quality Control Product Development

Gregory J. Flores 941-***-****

***** **** ******* *, ********* FL 34212 ****************@*****.***

Seeking professional career position in directing, managing, planning, with activities involving the processing and production to ensure specified standards of quality for customer focus and delivery requirements. Devising SOPP- Procedures, quality control procedures and methods, test product(s) during divergent phases of production to final finish goods. Strong decision-making attributes along with evaluating statistical data to monitor quality levels, improving process, flow, and delivery along with variable cost savings & no burden costs. Deploy contemporary & modern management approach to oversee business strategic plans. Mentor quality group. Lead/ Team approach ISO9001:2015 & AS9100D for (2) Facility Certification and team member ISO9001:2018 (1) Facility Certification. Professional Profile

Areas of Expertise acquired in the Field of Aerospace Technology; Commercial and Military Aircraft Components, Aviation FAA 9100 Airworthy Requirements, OEM Manufacturing, and FAA/ AS9100D, ISO 9001:2015, UL-CSA Compliance, PMA, FAR 21 & 65, maintenance repair & overhaul. Experience with Training; Compliance, Test Performance, Product Application(s), Orientation, OJT, Computer Base & Classroom. Responsible for quality management system. Product

& Assemblies Performance & Evaluation Testing experience lean sigma and ASQ certified skills sets for increased throughput, reduce downtime, real-time quality matrices data, eliminating redundancies and improving product quality and delivery. Food & safety protocols and corrective actions. Certified in the following: Six Sigma Green-Belt Lean Mfg., ASQ Quality Engineer, & RABSQA Compliance Auditor.

Professional Experience

General Paper Goods Company; Genflex Label Solutions Inc., Atlanta, GA Senior Quality Manager 01/2022 to Present

Business quality management system in compliance with ISO9001:2015 Standards. Certified Facility ISO9001 & Nad-Cap audit coordinator. Assure product and process compliance, customer complaint problem resolution -root cause analysis. Continuous project improvement activities: Experienced in value stream, data analysis & problem solving techniques. Kanban and pull markets to reduce inventory and improve delivery, reducing non-added value cost built into product and processes reducing high dollar costs for annual cost savings basis. Strengths in implementing matrices to reach target goals, objectives, improve product performance, product throughput, fill rate. Incorporated Quality KPIs. Material MRP & MRB material review board. Lead and support organizational strategic direction to meet organizations business plans. Review product/ process capabilities to increase productivity and profitability to meet customer delivery requirements, customer satisfaction and customer specifications to ensure product conformity. Implement Quality I/P Control(s). Managed APQP Plan(s), Risk and Mitigation, Contingency Plan(s), and action item(s) for continuous improvement and team project resolution. Supplier survey & supplier performance qualification process and evaluation(s); implemented AQL Plan - Acceptance Quality Level for Supplier material/ component conformity. Quality lead with HACCP Food & Safety Material Handling – Approved 3

rd

Party Accredited Certification & General Mfg. Practices.

Lead quality for customer complaint cases/ implemented zero defect - nonconformance for all other RIDGID facilities globally, RCCA analysis, MRB – C.A.R.B. material dispositioning

Implement Quality Verification Plans, process capabilities, supplier performance evaluations, supplier audits and performing quality metrics to meet quality objectives, risk & opportunities, and relative processes. PPAP, F.A.I., FMEA, Root Cause, 8D, DMAIC, PDR, CDR

Supplier Quality Eng; Approved Suppliers, Supplier Performance, Supplier Audit. • Establish SOP/ Training Program Modules- Compliance s, lean, Product Applications, Test

Lead cross function team(s) for manufacturing operation mfg. product quality, supplier management. Lead team to implement zero defect plan and short- & long-term recovery plans

Implementation 30/60/90 Employee Training Review & New Hire Orientation Training Program for Quality & Operations

RIDGID, Professional Tools – Emerson Electric, Elyria, OH Quality Assurance Manager 06/2014 to 01/2022

Business quality management system in compliance with ISO9001:2015 Standards. Certified Facility ISO9001 & RABSQA Certified Facilities Auditor. Assure product and process compliance, customer complaint problem resolution -root cause analysis. Continuous project improvement activities: ASQ Quality Engineer, Six Sigma Lean Green Belt, perfect execution, value stream, data analysis & problem-solving techniques. Kanban and pull markets to reduce inventory and improve delivery requirements, reducing non-added value cost built into product and processes reducing high dollar costs for annual cost savings basis. Strengths in implementing matrices to reach target goals and objectives and improve product performance and product throughput, achieve fill rate on time delivery requirements. KPI’s key performance indicator matrices. Production planning control PPC. Material requirement planning MRP and MRB material review board. Lead, plan and support organizational strategic direction to meet organizations business plans. Review product/ process capabilities to increase productivity and profitability to meet customer delivery requirements, customer satisfaction and customer specifications to ensure product conformity. Implement Quality Management Plans and AQL Part Sampling Plans, supplier performance, supplier onsite or remote audits for core business.

• Management Review& Plans: APQP, Quality Control Plans, risk and mitigation, contingency plan(s), and action item(s) for continuous improvement and team project resolution

• Lead quality for customer complaint cases/ implemented zero defect - nonconformance for all other RIDGID facilities globally, RCCA analysis, MRB – C.A.R.B. material disposition

• Implement Quality Verification Plans, process capabilities, supplier performance evaluations, supplier audits and performing quality metrics to meet quality objectives, risk & opportunities and relative processes. PPAP, F.A.I., FMEA, Root Cause, 8D, DMAIC, PDR, CDR.

• Supplier Quality Eng; Approved Suppliers, Supplier Performance, Supplier Audit

• Establish SOP/ Training Program Modules- Compliance, Product Applications, Test

• Lead cross function team(s) for manufacturing operations, lean mfg. product quality, supplier management. Lead team to implement zero defect plan and short & long term recovery plans

• Assembly quality controls, performance evaluation, time study, work cell configuration, 5S Lean, Kanban and sigma data analysis and problem bottleneck barriers, sub-assemblies and final product piece flow, ergonomics, testing and increase throughput to improve delivery

• Lead: Continuous Improvement Project(s) & NPD -New Product Development Gate Delivery Inertial Aerospace Services, Highland Heights OH

Senior Quality Engineer 02/2011 to 06/2014

Responsibilities: Assisting Director of Quality in compliance to FAA/ Commercial and Military Regulatory Agency maintaining Quality Program Manual, Quality System ISO9001:2008/AS9100D, Facility Certifications also compliance to FAA 14 CFR FAR 43 & 91. Quality export compliance for FAA Authorized Release Certificate. FAA MRO repair & overhaul of Inertial Responsible for (9) FAA certified Inspection personnel. Responsible for Airworthy Directives & maintaining FAA rules/ regulations as a certified repair station with procedures of maintenance, preventive maintenance, alterations, modifications and overhauls within customer specifications, capabilities, maintenance functions, roster management and certified inspection personnel. Managed FAA design and functional product testing requirements. PPAP, F.A.I., FMEA, Root Cause, 8D, Six Sigma, DMAIC, PDR, CDR.

Internal/ External Audits (Certified) - ISO9001:2008/AS9100-D, Nad-Cap

Documentation Master Software System ISO 4.2.4 Control of Records

Approved Suppliers List Software System FAA/ ISO / Training Com- Test.

Continuous Improvement, 5S+1, Lean Manufacturing, NAD-CAP Audits

Electronic Performance Hypot- Ground, LED Product Testing (FAA Airworthy Insp Approval) Goodrich Landing Gear Division, United Technologies UTX, Cleveland OH Quality Engineer II 05/1997 to 02/2011

Responsibilities: Utilized 12 years of quality control experience devised quality control techniques to ensure specified standards of quality and performed quality audits to meet government/ federal/ commercial and military aircraft manufactured components incompliance to FAA regulations & guidelines, MRB disposition route for repair of non-conforming product per customer requested related requirements. Lead team ISO9001:2008/AS9100D Facility Certifications. Issued corrective action reports- root cause, problem issues. Controlled and monitored warranty claims to improve product quality. PPAP, F.A.I., FMEA, 8D, DMAIC, PDR, CDR

Product Realization/ Product-Process Capabilities/ SPC.

Initiated and championed development partnership w/ Boeing Mfg.

Lean Manufacturing, Audit compliance ISO9001, AS9100, NAD-CAP Audits.

Lead cross-functional team to improve product performance.

PPAP Production Part Approval Process validating Supplier Material.

First Article Inspection; Drawing/ Specs: GDT, Mechanical, Material, Electrical Education

Indiana Wesleyan University, Bachelor of Business Management 2007

Cleveland Central Catholic H.S. Cleveland Ohio: High School Diploma 1989 Training/ Certification(s)

Lean Six Sigma Green Belt Certified.

ASQ Quality Engineer Certified.

ISO9001:2015/ AS8100D Certified.

HACCP Food & Safety Certified (Mock Recall Procedures)

Trained in General Mfg. Practice(s) & Material, Machine, Method, & Manpower

FAA Hanger Facility Repairman License, FAA Aviation Safety & FOD Certificate

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