SHANNON REED
OBJECTIVE
To obtain a position where I can use my abilities and experience.
EXPERIENCE
Kehm Oil Company Oakdale, PA
RECEPTIONIST 03/2023 - 10/2023
Internship
Managing Customer Invoices
Process Cash, Check, Credit Cards, & EFT
File & Update Documents
Phone Calls & Emails
Proficiency with Technology
Following up on Overdue Accounts, Reconciling Accounts, and Communicating effectively with clients
Pittsburgh Technical College Oakdale, PA
STUDENT AMBASSADOR 09/2022 - 09/2023
Representing the College at Events
Giving Campus Tours
Assisting with Orientation Programs
Promoting Campus Life
Participation in School Board Meetings
Advocating for Student Interests and Effectively Communicating Student Concerns/Feedback.
Professionalism, Diplomacy, and Public Speaking
Jimmy Johns Robinson Township, PA
SHIFT LEADER 09/2019 - 03/2022
Overseeing Daily Operations
Managing a Team of Employees
Ensuring Quality and Efficiency in Service
Handling Customer Inquiries and Concerns
Maintaining a Positive Work Environment
Leadership, Communication, and Problem-Solving
Ability to Work Well Under Pressure
References are available upon request
CONTACT
*********@*****.***
Slovan, PA
EDUCATION
Master’s degree
MBA with concentration in
Management
West Liberty University
01/2024 - Present
Bachelor's degree
Bachelor of Science Business
Administration
Pittsburgh Technical College
10/2020 - 09/2023
High school graduate or
equivalency certificate (GED)
Burgettstown High School
08/2007 - 06/2020
SKILLS
• Customer Service
• Problem Solving
• Teamwork
• Innovative
• Attention to Detail
• Social Media
• Leadership