Customer Service Office Manager

Janis Ellen Bowden

Candidate’s location: Apopka, FL 32712

Supplier Notes:

4+ years of experience in performing Phlebotomy.

Experienced in performing Blood draws.

Experienced in IV for sedations and monitored patient’s vitals.

Proficient with MS Office, Spreadsheets, Report and Inventory.

Local Candidate.

Good communication and interpersonal skills.

Summary:

Administrative professional with an extensive background in a variety of office administration duties.

Work well in high-pressure settings with minimal supervision.

Surgical Assistant and Phlebotomist.

Skills:

Eaglesoft/Dentrix/Open Dental

Quickbooks

HR Management

Excellent problem solving skills

Proficient with Microsoft Office

Outstanding customer service skills

Proficient with spreadsheets, reports and inventory

Licenses and Education:

Radiographer & CDA.

High School Archbishop Martin Spaulding

Towed Maryland. Graduated

Bryman Medix School College, graduated CDA and Radiography

Dental

Professional Experience:

2020 - Present

CDA/Phlebotomist

Client Benefit Specialist Wholistic Dental - Winter Garden, FL

Insurance Coordinator/Phlebotomist for bone grafting, scheduling patients, perform front office duties, answering phones, coordinating schedules and patients insurance benefits as well as accounts receivable reports, collections and post operative calls.

2019 - 2020

Office Manager IV and Phlebotomist

Dr, Kanter - Winter Park, FL

Acted as Phlebotomist, Surgical Assistant and Phlebotomist and started IV for sedations and monitored patients vitals, opened dental system, releases, entered payments, putted packages together for legal cases.

Handed dispute cases for clients, issued credit, participated in collection/aging meetings, payroll, staff management and scheduling, performed scheduling for clients inventory.

2012 - 2019

Business Administrative Assistant

Dr. Brad Arenz - Orlando, FL

Involved in payroll processing, HR Management, medical and supplemental benefits, accounting utilizing Dentimax for payables and receivables, booking travel, managing outlook calendar for office, arranged all meetings for clients, prepared all treatment plants, ordered office supplies, registration and re-credentialing for renewal of licensing and benefits, EEO.

2008 - 2012

Practice Manager

Dr. William B. Kent - Orlando, FL

Involved in Payroll processing, HR Management, benefits, accounting utilizing Quickbooks, booked travel, managed outlook calendar for office, arranged all appointments for clients, ordered all office supplies, OSHA Compliance, prepared safety meetings, EEO.

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