Data Entry Administrative Assistant

Chrishena Baker

512-***-**** ************@*****.***

SUMMARY

Highly detailed and organized Administrative Assistant with over 25 years of experience providing high- quality service and support to diverse populations. Specializes in precise file management and data entry. Possesses an energetic attitude with superior written and verbal communication skills.

Experienced with multi-line phone systems

Familiar with standard office equipment

Types 27 words per minute

Proficient in Microsoft Office Suite

EXPERIENCE

Boy’s and Girls Club of Austin Club Director February 2021-February-2023 Taking payments, filing, faxing, meetings, giving task to my staff for the day, cleaning on a daily bases, training new staff memebers.

Front Desk Clerk Texas Cardiac Arrhythmia January 2021-January 2022

. Greeting, scheduling, taking payments, putting in the correct information to the patients file, insurance verification, Faxing, Filing, Copying.

. All of the HIIPA work as well

Food Service Worker Austin State Hospital Austin, Texas July 2019 – April 2021

Cross-trained in all areas of the kitchen to adapt as needed for smooth, timely operation

Confirmed orders, prepared food, plated meals, and organized trays for delivery to rooms Front Desk Clerk Austin Physical Therapy Austin, Texas August 2018 – March 2019

Greeted, scheduled, and reminded patients about upcoming appointments

Performed transactions, handled billing and bookkeeping, and kept paperwork organized.

Answered and routed calls to the appropriate department; Verified Insurance and HIPPA work as well.

Warehouse Assembler Micro Fine Arts Austin, Texas November 2017 – January 2018

Prepared work by studying assembly instructions, blueprint specifications, and parts list

Gathered the parts, assemblies, tools and materials needed to complete work order Dispatcher Park Right Solutions Austin, Texas February 2017 – June 2017

Responded to calls and coordinated with mobile towing units to locate and collect vehicles

Verified payments, insurance, an identification prior to releasing vehicles to customers

Utilized effective communication to de-escalate situations with discontented customers Customer Service Representative Boon Group Austin, Texas January 2015 – March 2016

Fielded a high volume of inbound and outbound calls in a fast-paced environment

Verified insurance and assisted patients with questions about deductibles and other inquiries and also HIPPA work as well.

Chrishena Baker

512-***-**** ************@*****.***

Assistant Store Manager Citi Trends, Inc. Austin, Texas March 2013 – July 2014

Motivated, inspired, and supervised a team of seven staff to achieve store productivity goals

Assisted the Store Manager with analyzing sales data and compiling reports

Ensured accurate financial records by reconciling the cash drawer and handling bank drops daily Data Entry Clerk Maximus, Inc. Austin, Texas September 2011 – November 2012

Received and verified documents from customers, then forwarded information to case worker

Maintained thorough and accurate records of sensitive company and customer data and also HIPPA work as well.

EDUCATION

Diploma Lyndon Baines Johnson High School Austin, Texas

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