Customer Service Technical Support

LaTonya Morris

Montgomery, AL *****

***************@*****.***

+1-334-***-****

Work Experience

Tier 1 Technical Support

Concentrix - Montgomery, AL

January 2020 to Present

Technical support for Apple products.

Customer Service Rep

Hire Dynamics - Montgomery, AL

Present

Taking calls for an electric company, processing payments and making payment arrangements Call Center Representative

Blue Novis

November 2018 to July 2019

Was given the opportunity to grow with company as a floor support, and escalation cst Customer Service Representative

Sykes Enterprises, Incorporated - Montgomery, AL

February 2016 to March 2018

call center taking calls for a bank.Became floor support also took escalation calls when customers needed manager

Education

Associate in Business Law

Lurleen B. Wallace Community College

August 1994 to May 1996

High school diploma in biology

Greenville High School - Greenville, AL

August 1991 to May 1994

Skills

• Call Center

• Customer Service

• CSR

• Technical Support

• Desktop Support

• Troubleshooting

• Network Support

• Help Desk

• Microsoft Windows

• Software Troubleshooting

• VPN

• LAN

• Microsoft Windows

• Software Troubleshooting

• Help Desk

• Documentation review

Contact this candidate