It Project Management

Charles Richard Crawford

Systems Architect

******@*****.*** • 443-***-****

LinkedIn • Maryland, US

Versatile and solutions-focused Systems Architect with distinguished track record in designing and implementing innovative IT solutions, poised to drive technology excellence and optimize business performance. Proven expertise in system architecture design, network configuration, and security measures, with consistent history of aligning technology initiatives with organizational goals. Adept at crafting scalable and efficient IT infrastructures, optimizing cloud computing, and managing databases for peak performance. Skilled in disaster recovery planning, IT project management, and technical documentation. Exceptional ability to learn and assimilate new technologies including open source solutions. Excellent team building and communication skills.

Areas of Expertise

● System Architecture Design

● Security & Firewall Management

● IT Project Management

● Network Configuration & Optimization

● Database Management

● Technical Documentation

● Cloud Computing & Virtualization

● Disaster Recovery Planning

● Systems Integration

Professional Experience

Maryland Department of Human Services, Baltimore, MD

Senior Infrastructure Architect

2017 — Current

Executed advanced engineering duties for Maryland state agency, catering to large user base of 19K spread across over 40 locations. Facilitated infrastructure planning, deployment, and maintenance, as well as ensuring efficient system operations to support diverse array of professionals, including social workers, child support enforcement officers, and legal and financial personnel. Championed variety of infrastructure projects, focusing on improving system performance, reliability, and user experience across state agency.

●Executed multiple iterations of upgrades of state-wide Active Directory to Server 2022, enhancing system efficiency and reliability.

●Implemented vmWare stretched vSAN cluster on state-wide level, replacing existing Hyper-V deployments and significantly increasing system performance and scalability.

●Configured and rolled out Federated Identity Management services, enabling seamless single sign-on capabilities between Active Directory and several state-wide applications such as Google Mail/Drive, Azure, and Druva.

GANTECH, Inc, Columbia, MD

Senior Systems Engineer/Senior Systems Architect

2007 — 2017

Delivered expert systems engineering services for reputable IT consulting company, GANTECH, Inc., primarily serving State of Maryland agencies. Ensured meticulous system design and on-site support for diverse range of state and local government applications. Assisted with state-wide Google Mail migration for agency.

●Spearheaded design and implementation of new, state-wide Active Directory infrastructure for Maryland Department of Human Resources (DHR) and Department of Health and Mental Hygiene (DHMH), serving approximately 19K users across 40 physical locations.

●Streamlined server monitoring and alert notification at no cost by Nagios across all deployed and legacy servers.

●Delivered SME support for GANTECH's 24-hour service desk, assisting with trouble ticket resolution, incident management and long-term advice for service upgrades in accordance with ISO 20000 standards.

●Designed Active Directory migration for Maryland Department of Public Safety and Correctional Services (DPSCS) in collaboration with Maryland Department of Information Technology (DoIT).

Education

University of Maryland University College, College Park, MD

Certifications & Licences

AWS Certified Cloud Practitioner (2024)

Microsoft Certified: Azure Fundamentals (2024)

Microsoft Certified Systems Engineer + Messaging (2001 - 2016)

Microsoft Certified IT Professional (1999 - 2016)

Technical Proficiencies

Microsoft Windows Server (NT 3.5 - 2022), Microsoft Exchange Server (4.0 – 2019 and Exchange Online), VMWare ESX/ESXi Server (4.0 - 8.5) Inc. vMotion, vSphere client and vRanger, Ubuntu Linux (9 - 22) - Inc. Nagios, Postfix/Sendmail, BIND, Apache/Tomcat, CloneZilla and OpenVPN, BlackBerry Enterprise Server and Devices (4.x - 5.x), Juniper Firewalls and VPN Portals, Cisco UCS, Symantec, Raspberry PI and other ARM-based devices, PowerShell and Shell Scripting, Customized LDAP queries, Installation and maintenance of PKI infrastructure, CrowdStrike and similar intrusion detection and prevention applications

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