Sales Representative Inside

RACHELLE DEBUS

928-***-**** *************@*****.*** Kingman, AZ 86401

SUMMARY

Experienced Inside Sales Representative highly effective at cultivating productive customer relations and building loyalty with exceptional service and product offerings. Ready to bring

[Number] years of sales success to drive dramatic revenue growth. Motivated Inside Sales Representative successful at exceeding outbound call performance benchmarks. Remains focused on increasing sales through expert customer outreach. Establishes phone presence, drives conversation by creating rapport and builds and maintains productive business relationships. Diligent Inside Sales Representative focused on building loyalty and long-term relationships with customers to consistently reach sales targets. Skilled in data analysis, cold calling and process optimization. Familiar with job-related software paired with extensive knowledge of successful sales strategies and techniques. Inside Sales Representative driven to obtain new customers quickly. Expertly generates and increases sales while delivering top-notch customer service. Achieves and consistently exceeds monthly sales goals through strong work ethic and tenacity. Accommodating Inside Sales Representative brings [Number] years in retail and phone sales. Strong collaborator possessing outstanding organizational, analytical and problem-solving abilities. Recognized for maintaining patience to minimize customer dissatisfaction and increase customer loyalty. Skilled Sales Assistant bringing [Number] years of retail experience. Focused on maximizing business success by capitalizing on sales and service opportunities. Ready to grow [Type] sales through application of [Skill].

SKILLS

Customer Relationship Management

Consultative Sales Strategies

Project Development

Cold Calling Expertise

EXPERIENCE

Inside Sales Specialist, L&M Foodservice, June 2006-Current Bullhead City, AZ

Cultivated and strengthened customer relationships to drive revenue growth. Investigated sales and service issues to provide successful resolutions. Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.

Negotiated prices, terms of sale and service agreement to close transactions. Consulted with customers to aid selection and purchase of products that met needs. Initiated sales correspondence, preparing and presenting professional bids to customers. Delivered superior customer support to improve account retention rate. Worked in conjunction with outside sales representative to maintain and grow product sales. Contacted new and existing customers to discuss product and service solutions. General Buyer, Golden Nugget Hotel & Casino, March 2000-May 2006 Laughlin, NV

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Demonstrated excellent communication skills in resolving product and consumer complaints. Developed strong customer relationships to encourage repeat business. Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.

Customer Service Representative, L&M Foodservice INC, February 1990-February 2000 Bullhead City, AZ

Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Answered inbound calls, chats and emails to facilitate customer service. Demonstrated excellent communication skills in resolving product and consumer complaints. EDUCATION AND TRAINING

High School Diploma

Mohave High School, Bullhead City AZ May 1989

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