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Customer Service Support Specialist

Location:
Lansing, MI
Salary:
40,000
Posted:
June 12, 2024

Contact this candidate

Resume:

Gerald C. Good II

Administrative/Clerical Healthcare

Customer Service

Seeking a challenging position that will

enable myself to utilize administrative and

customer service skills while growing with

a solid company

Experience Education

2023 - Current

Advanced Medial Support Specialist

Veteran’s Health Administration Lansing, MI

Provide frontline customer serve, track and facilitate completion of consults, lead team huddles and team meetings to manage and plan patient care, set priorities and deadlines, adjust the flow and sequencing of the work to meet team and patient needs, reinforce the plan of care and self-help solutions, provide input in problem solving on operational issues or procedures in team meetings, schedule appointments for 5 provider teams and two specialty teams, and lead a team of Medical Support Specialists. 2014 - 2023

Career Advisor/Supervisor

CCFH Detroit, MI

Serve as the primary liaison between the university, its students and alumni, and potential employers on a state and regional level. Responsible for fiscal planning and management for career services, including all operations and staffing matters. Review and supervise the on-campus recruitment and interviewing processes as well as resume referral and job-listing services for current students as well as alumni. Coordinate and supervise staff professional development activities and training, to include travel for professional development workshops, seminars, and conferences. 2020 – 2022

In-Home Medical Caregiver

Residential, Lincoln Park MI

Provided daily care. medical assistance and hospice for terminally ill gentleman with Fredrickson’s Ataxia

2008-2012

Bachelor of Science

Art Institute of Pittsburgh

1993-1995

Public Affairs/Journalism

Defense Information School

Ft, Benjamin-Harrison IND

Skills

• Creativity

• Leadership

• Organization

• Problem solving

• Teamwork

Contact

1019 Dakin St.

Lansing. MI 48912

313-***-****

***********@*****.***

Armed Forces

1993-1995

UNITED STATES MARINE CORPS

Honorable Discharge

Robin Zupanc

Paralegal

State your career goals and show how

they align with the job description you’re

targeting. Be brief and keep it from

sounding generic. Be yourself.

Experience Education

20XX - Current

Paralegal The Phone Company

Summarize your key responsibilities and accomplishments. Where appropriate, use the language and words you find in the specific job description. Be concise, targeting 3-5 key areas.

20XX – 20XX

Paralegal Trey Research

Summarize your key responsibilities and accomplishments. Here again, take any opportunity to use words you find in the job description. Be brief.

20XX – 20XX

Paralegal Adatum Corporation

Summarize your key responsibilities and accomplishments. Where appropriate, use the language and words you find in the job description. Be concise, targeting 3-5 key areas.

20XX – 20XX

A.A. Paralegal Studies

Jasper University

Skills

• Creativity

• Leadership

• Organization

• Problem solving

• Teamwork

Contact

4567 Main Street

City, State 98052

(718) 555–0100

*****@*******.***

Robin Zupanc

Paralegal

State your career goals and show how

they align with the job description you’re

targeting. Be brief and keep it from

sounding generic. Be yourself.

Experience Education

20XX - Current

Paralegal The Phone Company

Summarize your key responsibilities and accomplishments. Where appropriate, use the language and words you find in the specific job description. Be concise, targeting 3-5 key areas.

20XX – 20XX

Paralegal Trey Research

Summarize your key responsibilities and accomplishments. Here again, take any opportunity to use words you find in the job description. Be brief.

20XX – 20XX

Paralegal Adatum Corporation

Summarize your key responsibilities and accomplishments. Where appropriate, use the language and words you find in the job description. Be concise, targeting 3-5 key areas.

20XX – 20XX

A.A. Paralegal Studies

Jasper University

Skills

• Creativity

• Leadership

• Organization

• Problem solving

• Teamwork

Contact

4567 Main Street

City, State 98052

(718) 555–0100

*****@*******.***



Contact this candidate