Integration Engineer Customer Service
Resume:
Kimran Vitalis
Network/IP Engineer
*************@*****.***
_PROFESSIONAL SUMMARY Tech-savvy professional with 14 years of experience overseeing various technical functions, including network development / installations and circuit interruptions across internet and cable industry. Expert at leading and mentoring high-performance teams for successful accomplishment of targeted objectives within strict deadlines. Skilled at ensuring transitioning of IP networks from small to large by administering complete procedures. Adept at leveraging in-depth technical expertise to identify and troubleshoot complex issues. Capable of protecting systems and information, comprising firewalls and data encryption programs; while upgrading systems to enhance security standards. Ability to assess IT requirements as well as provide strategic advice on use of IT security requirements. Excellent interpersonal and communication skills, combined with ability to strengthen long-term professional relationships all levels to attain shared objectives. _WORK EXPERIENCE Core Manager,IP Engineer, Integration Engineer Jan 2008 - Present BroadBandBelize Limited • Independence, Belize
• Manage and maintain all functions related to networks, circuit interruption response, and new designs/extensions by leading and mentoring the maintenance team.
• Oversee design and expansion of the company’s fiber optic core.
• Ensure development of network architecture within Corporate, hotels, and residential areas, while delivering exceptional customer services.
• Created and deployed core fiber network for Broadbandbelize Limited and sister cable company Southern Cable Network.
• Responsible Mainly for design, service Implementation, and management of back-haul services, both fiber optics and wireless solutions.
• Coordinate entire facets of IP engineering, including company edge routers and network switches.
• Accomplished service delivery leader with success in multiple roles strategy Planning, technical operation management, program management, excellent negotiation and customer service skills readily adaptable to any industry or location.
• Creation of network diagrams, Supervision, and implementation for increased coverage.
• IP engineer skilled in switching and routing protocols such as BGP, OSPF, EIGRP, and EGP.
• More than 14 years experience with Cisco switching and routing. IP Engineer, Integration Engineer & IP Plant Manager Jan 2008 - Present Southern Cable Network • Stand Creek District, Belize
• Ensured maintenance and configuration of IP television network, while assuring availability and quality programming.
• Provided technical guidance to monitoring team on data and video services.
• Administered complete aspects of company’s internal voice and communication systems.
• Manage and maintain IP functions, comprising wireless and fiber optic residential services.
• Responsible for all network-related activities such as implementation of network hardware, software, computer infrastructure, communication, and information systems ensuring everything runs smoothly as the company’s lead network engineer.
• Setting up and upgrading new networks, identifying issues or problems as they arise, and finding practical solutions.
• Leading the team responsible for monitoring and ensuring excellent and seamless services are delivered to customers.
• Successfully aided in deploying many cable modem termination systems, IPTV, and OTT solutions for this entity as an ISP and Cable Provider. Consultant
Central TV & Internet • Belmopan, Belize
• Designed and implemented core architecture for network redundancy and efficient routing to move away from existing VPN communication between segmented networks at San Ignacio, Belize, Belmopan Belize, and Belize City, Belize.
• Ensured transition of segmented IP networks to one large network from San Ignacio to Belize City.
• Replaced small network equipment, such as routers and switches to carrier-class equipment. Consultant Nov 2016 - Present
Serie Del Mar • Hopkins, Belize
• Developed exceptional services in the creation of IP network design by serving as a consultant and current Support Technician.
• Provided expert-level assistance in analog cable installation systems and IPTV/OTT solutions for the resort.
_EDUCATION MBA International Business Administration Apr 2021 - Dec 2022 MIU City University Miami • Miami
Bachelors in Telecommunications and Electronics Sep 2001 - Jul 2007 University of the Oriente • Santiago, Cuba
_SKILLS Wireless Transparent Back-haul Links Wireless Mesh Networks On Site Wi-Fi Blanketing WAN Network Administration Fire-walling VPN LAN TCP/IP Routing Protocols Network Engineering Network Monitoring BGP IGP EIGRP OSPF Cabling DNS OSPF DHCP Systems Administration Load Balancing Ethernet Cisco Routers MPLS Microsoft Windows Server Network Support FTP Cabling Remote Access Software DNS Active Directory _LANGUAGES
• English - Primary Language. Excellent verbal and written communication skills
• Spanish - Secondary Language. Excellent verbal and written communication skills
• I am from the island of Saint Lucia originally which speaks the Creole dialect (Patois) derived from the French language.
Contact this candidate