E-Commerce Qa Automation

SHREEJA MENON

*********@*****.*** Kearny, NJ 781-***-****

QA AUTOMATION ENGINEER SDET QA AUTOMATION SPECIALIST QUALITY ANALYST

As a QA professional with extensive experience in the e-commerce domain, I have played a crucial role in ensuring the quality and seamless functionality of various e-commerce platforms and their integrations. My expertise lies in conducting comprehensive testing across multiple systems, including Magento, ERP, TMS, and WMS, to validate data synchronization, order processing, inventory management, and fulfillment operations.

I have successfully executed end-to-end testing for critical e-commerce processes, such as product data management, checkout, payment gateway integration, shipping carrier integration, and order tracking. My rigorous testing approach has helped identify and resolve defects, ensuring a smooth and secure user experience for customers.

In my IT experience, I have worked closely with QA/Project managers to establish and execute quality assurance processes. This has involved creating test plans, training team members, and collaborating with stakeholders to ensure the solutions meet business requirements. Core competencies include:

Test Planning STLC Scrum Master Hybrid Framework Data Driven Framework Functional Testing Regression Testing System Integration Testing API Testing Smoke Testing Docker Microservices Kubernetes Project Management Business Analyst Support Magento

TECHNICAL PROFICIENCIES AND EXPERTISE

Operating Systems: Linux Windows 10 MAC OS

Technology: Selenium WebDriver JAVA Eclipse IDE Log4j Testng Cucumber BDD Junit Postman Rest Assured

Programming Languages: Java Python Basics

Databases: SQL Server

Dashboard: Extent Spark Reports Allure Reports

Cloud: Azure, AWS, GCP

CI Tools: Circle CI Jenkins

Management Tools: JIRA

Business Tools : Salesforce and Service Now

Domains: E-Commerce

PROFESSIONAL EXPERIENCE

LG Electronics, Onsite, Englewood NJ Jan 2024 – till date

Designation: UAT Lead (Scrum & BA support Additional as required)

Responsibilities:

Involved in System integration testing for the backend systems in ecommerce like Magento, ERP Systems, Transportation Management Systems and Warehouse management systems.

Validate the seamless integration and data synchronization among Magento, ERP, TMS, WMS, and other third-party systems, ensuring accurate and consistent data flow across all touchpoints.

Test the end-to-end processes, including product data management, inventory management, order processing, fulfillment, shipping, and invoicing, across the integrated systems.

Verify the integration of Magento with payment gateways, shipping carriers, tax calculation services, marketing automation tools, email service providers, and CRM systems.

Ensure the accurate transfer of order data from Magento to the ERP, TMS, and WMS systems for order processing, shipment planning, and fulfillment operations.

Designing and leading the UAT test plan, test cases for payment integration of ecommerce business

Creating notification emails and sharing dashboard reports of test execution

Led the UAT process for eCommerce projects, including Magento platform implementations and ERP system integrations.

Supported continuous improvements on projects to enhance quality and efficiency.

Created project communications and gathered project status updates for stakeholders.

Configured and maintained PMO applications and tools to support project management activities.

Developed test plans, test cases, and test scripts to validate system functionality and performance.

Collaborated with development teams to address defects and ensure timely resolution for successful project delivery.

Performing UAT sign off and making sure all possible scenarios are covered.

Key member of the business team and decision maker for release GO / NO GO calls.

Led the implementation of BDD practices using Cucumber, resulting in a 30% reduction in the time taken for test scenario creation.

Managing/Implementing guides for Metric Analysis, Risk Management, Automated Tools, and SDLC Processes

Reporting defects found during the testing process and producing reports for the test management team.

NumPy Ninja, New Jersey, Remote April 2023 – Dec 2023

Designation: SDET

Responsibilities:

Designed, developed and implemented POM based automation-testing framework utilizing Java, Cucumber, Junit, TestNG and Selenium WebDriver.

Led the implementation of BDD practices using Cucumber, resulting in a 30% reduction in the time taken for test scenario creation.

Developed and maintained a robust automated test suite using Selenium WebDriver, improving test coverage by 40%.

Collaborated with development and product teams to define acceptance criteria and ensure alignment with business requirements.

Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes.

MANULIFE, Toronto, Canada Nov 2021 – March 2023

Designation: Software Test Engineer

Automation testing using Selenium using Java with BDD, Keyword Driven framework.

Claims Automation using request / response with APIs and hands on with EDI transactions.

Developed and maintained a robust automated test suite using Selenium WebDriver, improving test coverage by 30%.

Collaborated with development and product teams to define acceptance criteria and ensure alignment with business requirements.

Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes.

Manage relationships and coordinate work between different teams at different locations.

Worked on Hybrid Automation Framework using Web Driver, Eclipse, TestNG and Java in Windows platform to cut down regression testing time. Worked with the remote development team to solve business critical issues.

Involved in client communication to identify problems and initiate creative solutions.

EMIDS, Bangalore, India

QA Manual Tester(e-commerce domain)

Create Test related documents such as Test Plan, Test Scenario, and Test Cases throughout the STLC.

Performed rigorous manual testing such smoke testing, Integration testing, Regression Testing, End to End Testing and System Testing.

Actively participated Agile and scrum meetings, review and developed test scenarios.

Performed Usability and Integration testing manually.

Performed UAT testing coordinating with BA, Developers, and SMEs and actively involved in Production phase testing.

Participate in Weekly Review Meetings.

Used JIRA bug tracking tool to analyze & capture bugs, track and manage dashboard any type of updates for project release.

Performed rigorous manual testing such Functional Testing, Smoke testing, Integration testing, UAT Testing, Backend Testing, Regression Testing, End to End Testing and System Testing

EDUCATION/CERTIFICATIONS

Bachelor of Engineering, University of Mumbai, India

Certified Scrum Master (CSM)

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