Customer Service Representative
Resume:
Louis Jean Bernard Auguste
Roslindale, MA *****
****************************@***********.***
Willing to relocate: Anywhere
Work Experience
Customer Service Representative
Concentrix-Santo Domingo
June 2023 to April 2024
Customer Service and tech support for Dish Network Bank Customer Service Representative
Scotiabank-Santo Domingo
February 2021 to June 2022
Billing customer service representative for Scotiabank. Bank Customer Service Representative
Concentrix-Santo Domingo
May 2018 to December 2020
Billing customer service representative for Citizens Bank. Education
GED
CNDPS - Ca-Haitian
October 1988 to July 1997
Skills
• Customer support
• Technical Support
• Forklift operator
• Security Guard agent.
• Sales
• Data entry
• Computer skills
• Microsoft Excel
• Customer service
• Organizational skills
• Communication skills
• Microsoft Word
• Front desk
• Banking
• Financial services
Languages
• French - Fluent
• Spanish - Fluent
• Haitian Creole - Fluent
• English - Expert
Certifications and Licenses
Forklift Certification
Assessments
Customer focus & orientation — Completed
December 2021
Responding to customer situations with sensitivity Full results: Completed
Customer service — Proficient
February 2022
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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