Customer Service Continuous Improvement

Elijah Wright

Jamaica, NY *****

****************@*****.***

+1-347-***-****

• Talented instructor dedicated to continuous improvement to keep everything running smoothly. Highly analytical and organized in addressing routine needs and managing unique circumstances.

• Dependable food industry worker equipped for fast-paced work and changing daily needs. Meets needs with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics and positively impact team.

Work Experience

Skateboard Instructor

Substance skatepark-New York, NY

March 2023 to August 2023

• Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.

• Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.

• Boosted student performance by providing individualized support and targeted feedback. Prep Cook

Giorgio's of gramercy-New York, NY

December 2022 to January 2023

• Portioned, arranged and garnished food to serve to waitstaff or patrons.

• Handled and cleaned kitchen equipment safely to prevent damage or Injury

• Interacted with co-workers to comply with company service standards.

• Cleaned kitchen, walk-in refrigerators and freezers to promote food safety and sanitation. Dog Groomer

The Bark Shoppe-New York, NY

May 2022 to July 2022

• Recorded activity and noted unusual behavior to report to pet owner.

• Cleaned kennels, animal holding areas and animal loading and unloading facilities.

• Bathed dogs to remove dirt, lose hair, parasites and hair mats

• Groomed dogs by using tools, including blades, combs, brushes, shedding aid, sheers and nail clippers Cashier/Customer Service

Station rbny surf shop-New York, NY

March 2021 to May 2021

• Processed cash register transactions on POS and provided correct change.

• Accepted checks, debit and credit cards, and gift certificates in line with company policy.

• Maintained high customer satisfaction levels by going extra mile to personalize service.

• Paid attention to surroundings to best serve customers and prevent shrink Education

High school diploma

High School 560 City-As-School - New York, NY

March 2022 to April 2024

Skills

• Maintenance

• Cashiering

• Organizational skills

• Cash handling

• Customer service

• Catering

• Food industry

• Food safety

• Software troubleshooting

• Communication skills

• Sales

• Cash register

Certifications and Licenses

Food Handler Certification

Contact this candidate