Cynthia Holmes
Supervisor security training officer
Denver, CO 80220
********@*****.***
Seasoned Security Supervisor with more than 20 years of experience in fast-paced. Excellent problem solving and listening skills. Track record of achieving exceptional results in supervising
Service-oriented security with 20 year background in impact pubic. competencies include understanding and problem solving as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency. Hard worker and professional security officer seeking a position security monitor 1 as Exceptional customer services skills, with a 40-year background in working while maintaining a-positive structural attitude
Work Experience
Allied Universal Security Officer
Light rail denver - Denver, CO
September 2020 to September 2023
Worked full-time different areas of the train schedule to work early morning shift for the N train 8 hrs per day walk-throughs monitoring test throughout the train as passengers arrived All certifications up- to-date license
Allied Universal Security Officer
United flight training center - Denver, CO
October 2022 to May 2023
Worked full-time different areas of the building flight simulators walk-throughs monitoring desk data entry of computer cctv fire watch provider of emergency services as needed as security personnel assigned to the post. And. rotation throughout the campus all certifications up-to-date license Supervisor security training officer
Securitas Security Services USA - Denver, CO
June 2008 to March 2011
Testing of all new security officers
Keeping data of all policies procedures guidelines or rules. Maintaining all officers are informed of all new policies Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Create, maintain, and enter information into for testing Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material. Operate office equipment, such as fax machines, copiers, or phone systems Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Complete forms in accordance with company procedures. Maintain scheduling and event calendars.
Make copies of correspondence or other printed material. Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
Establish work procedures or schedules and keep track of the daily work of security staff.
Manage projects or contribute to committee or team work. Learn to operate new office technologies as they are developed and implemented. Supervise other security staff and provide training and orientation to new staff. Train and assist staff with the operations of the County Courthouse the inside and outside the Patrol and the daily functions of the County Courthouse. I hear into all policy procedures governed by the court and Securitas. Maintaining a healthy safe environment for the public. Using cameras and equipment within the courthouse. Assisting judges lawyers and staff Sheriff Department as needed. Security guard
HSS Hospital - Denver, CO
March 2006 to June 2008
Inspect conditions of locks, window bars, grills, doors, and gates at facilities to ensure security
Guard facility entrances to screen visitors.
Conduct fire, safety, and sanitation inspections.
Provide to supervisors oral and written reports of the quality and quantity of work performed disturbances and rule violations, and unusual occurrences. Participate in required job training.
Use nondisciplinary tools and equipment such as a computer. Investigate crimes that have occurred within an institution, or assist police in their investigations of crimes.
Stationary post of be in emergency room
pretrial release counselor
Gilliam Youth Services Center - Denver, CO
January 2005 to August 2006
Monitor all clients per Court keep documentation of each client. Each client is on house arrest and Ankle monitors bi systems of Boulder making sure that each client acknowledges rules of the Court tracking client. Apprehended any client that fails to comply with set rules of the Court. Write didn't seem letter to court of each client on caseload. Complete and maintain accurate records or reports regarding the patients' histories and progress, services provided, or other required information.
Develop client treatment plans based on research, clinical experience, and client histories.
Participate in case conferences or staff meetings. Review and evaluate clients' progress in relation to measurable goals described in treatment and care plans.
Interview clients, review records, and confer with other professionals to evaluate individuals' mental and physical condition and to determine their suitability for participation in a specific program.
Assess individuals' degree of drug dependency by collecting and analyzing urine samples.
Intervene as an advocate for clients or patients to resolve emergency problems in crisis situations.
Coordinate activities with courts, probation officers, community services, or other post-treatment agencies.
Confer with family members or others close to clients to keep them informed of treatment planning and progress.
Counsel clients or patients, individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or making changes. Light rail officer
RTD - Denver, CO
February 1997 to March 2005
officer writing of the light-rail securin train for each and every passenger maintaining a safe environment patrolling of RTD stations buses and Lobby's in the Central business district of downtown Denver.
Provide system design and integration recommendations. Interview witnesses or suspects to identify persons responsible for security breaches, establish losses, pursue prosecutions, or obtain restitution. Prepare documentation for case reports or court proceedings. Assess the nature and level of threats so that the scope of the problem can be determined.
Parking enforcement officer
Jackson county police dept - Jackson, MI
April 1982 to June 1992
Jackson, Mi
Enforcement of parking. Issues up tickets per ordinance. Bond officer all monies to city clerk's office traffic control and complaints what kind of city limits of Jackson Michigan. Education
High School Diploma in Criminal justice
Denver Metropolitan College - Spring Arbor, MI
May 2009
Skills
• Security
• Customer Service
• Organizational Skills
• CCTV
• Loss Prevention
• Surveillance
• English
• Employee Orientation
• Law Enforcement
Certifications and Licenses
Security Guard
Additional Information
Skills
* punctual English Language
* ability to communicate written
documentation and orally
* knowledgeable of procedures
guidelines and rules
*Team player
*Trustworthy
Writing Active Listening
Customer and Personal Service Reading Comprehension Speaking Time Management
Computers and Electronics Service Orientation
Administration and Management Coordination
Critical Thinking Judgment and Decision Making
Monitoring Social Perceptiveness
Active Learning Complex Problem Solving
Management of Personnel Resources Education and Training Negotiation Public Safety and Security
Instructing Learning Strategies
Persuasion Troubleshooting