Sharepoint Online Active Directory
Resume:
Mirsad Zulovic 773-***-****
***************@*****.***
PROFESSIONAL SUMMARY
As an M365 engineer, I bring comprehensive expertise in managing Microsoft 365 suite. With proficiency in various facets including Exchange Online, SharePoint Online, Teams, and more, I specialize in managing, configuring, implementing, and troubleshooting. My experience spans across administration, migration, security, and automation within M365 environments.
SKILLS
Microsoft 365
Exchange Online Protection
Mailbox Security
Mailbox Migration
SharePoint Migration
Advanced Threat Protection (ATP)
Microsoft 365 Security & Compliance
Azure Active Directory
Azure AD Connect
Messaging
Microsoft Exchange
SharePoint
MS Teams
OneDrive
MS Purview
Proofpoint
Cisco IronPort
Mimecast
Sharegate
DLP
ADFS
Entra ID
Conditional Access Policies
SMTP
PowerShell Scripting
Automation
DKIM, DMARC & SPF
ServiceNow Ticketing
Intune
MDM
EXPERIENCE:
Senior Microsoft 365 Engineer
Chevron San Ramon, CA
October 2022 – Present
Managed Microsoft 365 environments, facilitating user onboarding, license allocation, and security configuration for productive collaboration.
Managed comprehensive administration of Microsoft 365 suite, including Exchange Online, SharePoint Online, OneDrive for Business, and Teams.
Configured and maintained user accounts, security settings, and compliance features.
Implemented security measures within M365, leveraging tools like Microsoft Defender for Endpoint.
Managed security policies within Microsoft Defender for servers to align with security requirements and compliance standards.
Utilized Microsoft Purview for data governance strategies, including data classification, discovery, and management.
Led successful migrations from G-suite to Microsoft 365, overseeing the planning, execution, and post-migration support.
Managed Microsoft 365 tenants, including configuration, customization, and optimization.
Managed end-to-end administration of Exchange environments, including Exchange Online and on-premises Exchange servers.
Migrated over 60,000 mailboxes from Exchange on-premises to Exchange online.
Utilized third-party migration tools like MigrationWiz and Bit Titan to automate mailbox migrations to Exchange Online
Implemented DKIM (DomainKeys Identified Mail) and DMARC (Domain-based Message Authentication, Reporting, and Conformance) protocols for Office 365.
Led the configuration and deployment of DKIM and DMARC policies.
Implemented and maintained Exchange Web Services (EWS) to facilitate communication and collaboration within the Microsoft 365 environment.
Directed the planning, implementation, and supervision of Database Availability Groups (DAG) within Exchange Online.
Configured and managed Proofpoint email security gateway for advanced threat protection, including anti-spam, anti-phishing, and data loss prevention (DLP) capabilities.
Integrated Proofpoint email security gateway with Exchange Online.
Created PowerShell scripts to automate routine administrative tasks, such as user provisioning, mailbox management, and configuration changes in Exchange environments.
Managed end-to-end administration of SharePoint Online environments, including site collections, libraries, lists, and permissions.
Configured and maintained SharePoint sites and subsites.
Integrated Exchange Online with SharePoint Online and Microsoft Teams.
Migrated over 6-7 terabytes of data consisting of files, lists, libraries, folders, and Sites from on-premises SharePoint to SharePoint Online using third-party tools (ShareGate Migration Tool and AvePoint DocAve)
Configured and monitored DLP policies in SharePoint, preventing the unauthorized sharing of sensitive information.
Engineered custom SharePoint applications and solutions using modern development tools and techniques, such as SharePoint Framework (SPFx), JavaScript frameworks React, Angular, and Power Automate.
Implemented SharePoint governance frameworks, including site provisioning processes, content management policies, and permission structures.
Managed Microsoft Teams, including Direct Routing, calling plans, and auto-attendant features.
Resolved technical challenges in Teams, tackling issues with connectivity, audio/video quality, and integration with Microsoft 365 services.
Quickly addressed Microsoft Teams issues encompassing chat, channels, calling plans, PSTN, video conferencing, and MTR devices.
Implemented governance policies and security controls within Microsoft Teams, including guest access management, compliance features, and data loss prevention (DLP) measures.
Implemented retention policies for Microsoft Teams within the M365 environment.
Actively participated in the design and implementation of automated workflows.
Took charge of implementing and setting up Entra ID within the Microsoft 365 system.
Implemented security functionalities such as multi-factor authentication (MFA), single sign-on (SSO), and conditional access policies within the Entra ID framework.
Deployed Single Sign-On (SSO) solutions utilizing Security Assertion Markup Language (SAML) and OAuth within the Microsoft 365 ecosystem.
Utilized in-depth understanding of Microsoft 365 infrastructure to tailor and optimize Entra ID configurations.
Integrated Entra ID with various applications and services to enable single sign-on functionality.
Implemented various multi-factor authentication techniques within Entra ID, such as SMS, email, and authenticator apps.
Implemented and fine-tuned Role-Based Access Control (RBAC) policies within the Microsoft 365 environment.
Enforced Transport Rules in Exchange Online to regulate email flow, apply encryption, and implement data loss prevention (DLP) measures.
Implemented Azure Active Directory (Azure AD) to strengthen Identity and Access Management (IAM)
Configured integration between Azure AD and Active Directory Federation Services (ADFS) to facilitate secure Single Sign-On (SSO) experiences for users.
Implemented Multi-Factor Authentication (MFA) within Azure AD.
Implemented Conditional Access policies within Azure AD to dynamically adjust access controls based on user and device conditions, ensuring secure and compliant access to resources while enhancing IAM governance.
Led migration initiatives to synchronize on-premises Active Directory with Azure AD using Azure AD Connect, ensuring identity synchronization and maintaining consistency in IAM practices across hybrid environments.
Modified PowerShell scripts to automate routine administrative tasks within the Microsoft 365 suite.
Managed OneDrive environments, overseeing user access, storage quotas, and sharing policies
Effectively managed strategies for OneDrive, including content organization, version control, and retention policies.
Implemented Microsoft Intune for Mobile Device Management (MDM) and Mobile Application Management (MAM), enabling centralized management of devices and applications across the organization's mobile ecosystem.
Configured and optimized MDM and MAM policies within Microsoft Intune to enforce security measures such as device encryption, app protection policies, and conditional access controls.
Integrated and deployed Microsoft Viva modules within the M365 ecosystem.
Implemented integrations between Okta and Microsoft 365.
Implemented ServiceNow ticketing and reporting system for tracking, managing, and resolving incidents, service requests, and changes within the Office 365 environment.
Microsoft 365 / Messaging Engineer
Goldman Sachs Lower Manhattan, NY
January 2018 – September 2022
Deployed Microsoft Defender for Endpoint and Azure Purview to enhance threat detection capabilities and bolster security posture within M365 environments.
Managed M365 tenants, including configuration, customization, and optimization.
Implemented security policies and compliance controls across M365 environments using tools like Azure Information Protection (AIP) and Microsoft Compliance Manager.
Implemented data loss prevention (DLP) policies, encryption, and access controls.
Oversaw complete administration of Exchange environments, encompassing both Exchange Online and on-premises deployments.
Implemented high availability solutions like Database Availability Groups (DAGs) for Exchange versions 2013, 2016, and 2019, enabling failover capabilities.
Migrated over 50k mailboxes from Exchange on prem to Exchange Online using Third Party Migration tool (Bit Titan)
Utilized migration tools like Microsoft's native migration tools, Quest, and Binary Tree.
Configured DKIM and DMARC policies in Office 365 Exchange Online.
Conducted regular monitoring and maintenance of DKIM and DMARC settings, analyzing authentication results and adjusting policies as necessary to optimize deliverability and reduce spam.
Configured advanced SMTP authentication mechanisms, such as SPF (Sender Policy Framework) and DKIM (DomainKeys Identified Mail).
Successfully completed the implementation of Proofpoint for Exchange Email Security.
Configured Proofpoint's advanced threat protection features, encompassing URL and attachment defense, to proactively identify and neutralize malicious content, safeguarding users' inboxes.
Implemented and managed Mimecast Email Security for Microsoft 365.
Configured Mimecast Secure Email Gateway to enforce data loss prevention (DLP) policies.
Enforced data loss prevention (DLP) policies within Exchange to prevent unauthorized transmission of sensitive information.
Configured DLP rules, classifications, and actions to monitor and protect sensitive data.
Integrated Exchange environments and Office 365.
Implemented PowerShell automation for mailbox migrations, allowing transitions between on-premises Exchange servers and Exchange Online in Office 365.
Customized SharePoint Online sites by implementing document libraries, lists, and workflows.
Administered SharePoint Online environments, overseeing site configurations, user permissions, and content management.
Led successful migration projects from on-premises SharePoint to SharePoint Online, migrating over 7-8 terabytes of data using Sharegate.
Integrated SharePoint and other Office 365 services like Exchange Online, Teams, and OneDrive.
Leveraged PowerShell scripting to automate SharePoint administrative tasks, including site provisioning, user management, and content migration.
Developed comprehensive Power BI dashboards within the Microsoft 365 ecosystem, consolidating data from diverse sources including SharePoint, Excel, SQL databases, and third-party applications.
Managed MS Teams environment, overseeing user provisioning, channel creation, and guest access.
Configured and enforced governance policies, security settings, and compliance controls within MS Teams.
Managed the migration of Skype for Business on-premises users to Microsoft Teams.
Implemented and managed identity and access management solutions in Azure AD.
Configured and maintained Single Sign-On solutions in Azure AD, enabling users to access multiple applications with a single set of credentials for enhanced user experience.
Implemented Multi-Factor Authentication (MFA) in Azure AD, adding an extra layer of security to user authentication processes.
Deployed and configured Azure AD Connect to synchronize on-premises Active Directory accounts with Azure AD, ensuring consistency and a unified identity across environments.
Configured federation protocols such as SAML 2.0, WS-Federation, and OAuth 2.0 for SSO integration with third-party applications and identity providers.
Managed DNS and DHCP services in Active Directory, ensuring reliable name resolution and IP address assignment for network devices.
Configured and managed OneDrive for Business storage quotas.
Implemented and managed Intune for mobile device management.
OFFICE 365 ADMINISTRATOR
Jones Day Washington, DC
February 2015 – November 2017
Managed and administered Office 365 tenant settings, user accounts, licenses, and subscription configurations.
Administered Exchange Online environments, managing mailboxes, distribution groups, and transport rules.
Managed and administered on-premises Microsoft Exchange Server environments, ensuring email communication reliability.
Troubleshot and resolved email delivery issues and spam filter configuration.
Assisted in the successful migration of on-premises Exchange servers to Office 365
Administered SharePoint Online sites, libraries, and permissions, ensuring proper access control, content organization, and collaboration across the platform.
Administered user permissions and access control in SharePoint.
Managed Microsoft Teams settings, channels, and user access to facilitate effective communication, collaboration, and virtual meetings within the organization.
Helped with the rollout of Windows OS updates and service packs to ensure smooth transitions.
Helped create user training materials for applications in Office 365.
Documented IT procedures and troubleshooting steps, creating a comprehensive knowledge base.
Gained hands on experience in PowerShell scripting for automation of routine tasks.
Assisted in the planning and execution of a successful Active Directory migration to Azure AD
Conducted in-depth troubleshooting of complex Office 365 issues, resolving issues quickly.
Assisted in the setup of mobile device management (MDM) solutions for BYOD environments.
SharePoint Online was implemented with assistance and was customized to meet the needs of the department.
For managing mobile devices and deploying applications, Microsoft Intune expertise was deployed.
Designed and carried out the MFA (Multi-Factor Authentication) deployment for Office 365, enhancing security.
Microsoft 365 licenses were managed and monitored over time to cut cost and ensure compliance.
WINDOWS ADMINISTRATOR
Bay State Health Spring Field, MA
May 2013 – January 2015
Installed and configure maintenance of Windows 2008&2012, and 2016 Servers with Active Directory Infrastructure, DNS, and DHCP.
Created and implement the GPO as per the requirement
Configured and Maintained Microsoft Windows cluster Servers Working knowledge of application database (SQL 2012/2013)
Managing Users and Groups through Active Directory
Was responsible for third-level support for all Windows server-related issues and Maintaining 99% Server Availability
Was responsible to maintain all Windows server operating systems like Windows 2008 and 2012 R2. Maintained backup and restoring data using various techniques Operated the security controls focusing on patching, anti-virus, backup & restore, and asset inventory controls
Provided IT support through server system administration, workstation support, network support, and break/fix
EDUCATION DETAILS
Bachelor of Science in Business Management
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