It Support Technician

Brendan Budd

248-***-**** *********@*******.*** Novi, MI 48374

SUMMARY

I am looking for a company where I can leverage my customer service and technology proficiencies while developing new skills to further advance the company's goals and my career.

SKILLS

Spanish Speaking

AZ-900 Azure Fundamentals

Java

Money Handling

HTML/CSS/JavaScript

Python

Exceeding Customer Expectations

EXPERIENCE

Kitchen Lead, Garret Popcorn Company, February 2023-January 2024 (Store Closure)

Helped multiple locations achieve and maintain supply goals.

Provided low level managerial support.

Assisted in the training of new hires across multiple roles.

Bookseller, Barnes and Noble, August 2018-August 2021

Provided technical assistance for our customers for NOOK devices and apps.

Used consultative sales approaches to understand customer needs and recommend relevant offerings.

Organized store merchandise and displays to maintain visually appealing environments.

Electronics Specialist, Target, May 2018-July 2018

Provided customers with support on a variety of electronic devices.

EDUCATION

Computer Science, Western Michigan University, Kalamazoo, MI

1 Year

Computer Science, Michigan Technical University, Houghton, MI

2 Years

Novi High School, Novi, MI

Graduated Cum Laude

Contact this candidate