Registered Pharmacist Retail Pharmacy

JENNIFER A. BEJAOUI, PHARM.D.

630-***-**** ● *********@*****.***

Dynamic, detail-oriented and patient-focused Registered Pharmacist with more than 29 years of experience in retail pharmacy operations seeks to utilize experience, licensure, education, patient counseling proficiency and knowledge of Illinois pharmacy law/ethical obligations in a challenging new position within a pharmacy setting. Comprehensive background in patient medication use and analysis as well as facilitation and management of regulatory compliance initiatives. LICENSURE & CERTIFICATION

● State of Illinois Department of Professional Regulation - Registered Pharmacist

● American Pharmacists Association - Pharmacist Immunization Certificate PROFESSIONAL EXPERIENCE

WALGREENS,

Registered Pharmacist, Pharmacy Manager

Chicago, IL (Various Locations)

1991–2023

● Provide quality pharmaceutical care for retail customers in high-volume pharmacies throughout the Chicagoland area.

● Proficient in preparing patients profiles, monitoring appropriate medication storage/interaction, fielding/calculating dosage of a large variety of medications and ingredients.

● Serve as a Certified Immunizer charged with the administration of a wide range of vaccinations (seasonal and preventative) to a diverse customer base.

● Closely collaborate with doctors and ancillary staff to gather prescription/allergy information.

● Participate in blood pressure checks, glucose, cholesterol and body composition testing and education.

● Maintain optimum utilization of warehouse when ordering drugs and proper inventory management with minimum out-of-stocks

● Utilize Outcomes/MTM software to perform medication review to be utilized during client consultation. Customer Relations and Interpersonal Communication:

● Serve as initial point of contact for clientele; receive orders via telephone and in-person consultations while providing prompt/courteous customer service and ensuring exceptional client experience.

● Develop profitable relationships with consumers and clients of all ages and varying socioeconomic backgrounds; skilled in both written and verbal communication.

● Respond professionally to medical questions and complaints; able to deal appropriately with customer difficulties and crisis situations; excel in fast-paced dynamic professional environments. Innovative Leadership and Organizational Skills:

● Responsible for complete operational oversight and P&L responsibility for a retail pharmacy encompassing prescription services, purchasing, inventory control, cost control, merchandising, and regulatory compliance.

● Manage three shift retail pharmacy operation including supervising, providing guidance, and direction to a staff of thirty employees

● Maintain positive customer relations, company goals, regulatory compliance and service objectives.

● Train, mentor, and motivate staff in the achievement of both personal and professional goals.

● Extensive experience in identifying and reporting potential prescription drug abuse. EDUCATION

MIDWESTERN UNIVERSITY Downers Grove, IL

Doctorate of Pharmacy 2003

Bachelor of Pharmacy 2002

ROOSEVELT UNIVERSITY Chicago, IL

Master of Information Systems 2000

BENEDICTINE UNIVERSITY Lisle, IL

Bachelor of Health Science 1996

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