Test Technician Network

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Claude Bradley

*** ****** ****** **, ******* GA, 30314 678-***-**** HYPERLINK

"mailto:********.************@*****.***" ********.************@*****.*** A Network Test Technician working within a LAN Manufacturing Environment. Administering support in the aspects of IT Racks equipment configuration that utilizes Linux Mainframe. Providing system maintenance that focuses around building, installing, and testing data centers resources. Diagnosing technology issues and executing solutions needed to sustain both the Physical and Virtual infrastructure of the facility. Maintaining activities associated with enterprising technological communication by troubleshooting core service challenges of Unix-Linux platform, that entails the implementation of copper and fiber devices. Initializing interpreter diagnostics while analyzing and repairing interconnected issues. Work repair issues include racks, switches, servers, copper and fiber optic cabling. Debugging operating systems issues both at the application and network layers. Working with Cloud based technologies. Experience mapping network drivers, adding systems to domain, applications setup, updating hardware and software faults, locating files, and troubleshooting associated issues. Comfortable with all facets of PC, hardware, setup, and maintenance; including installation, testing, data wipe, imaging, and configuration of hard drives. Coordinating with Engineers and Project Managers to test new build projects. My day to day IT Mainframe Network mandatory managerial technical skills categories and activity encompasses working knowledge of the following Infrastructure facilities: OS:

Linux/Unix

Chromebook

Cloud Hosting

ShopFloor Cloud

OpenTest Cloud

cCure

iStar

TCP IP - IPV4 implementation

File Systems: Protocol

DHCP

FTP

TFTP

RAM

ROM

Terminal Services Protocol

CLI

Telnet

SSH

PING

Ifconfig

Routing Protocols

IP

OSPF

Communication Utilities:

MBR

Scripting

Nano

Windows 10

PUTTY

Chat

LAN

VLAN

VPN

VMWare

Provisioning

Commissioning

FiberOpticCables

Cat 6

Remote Monitoring:

Teamviewer

VNC Viewer

Devices:

Servers

Switches level 2 and 3

Software Patching Performance

Data Storage Systems:

Syslog

CM log

PROFESSIONAL EXPERIENCE

Material in Motion

June 2020

Presently

Network Test Technician:

Responsible for testing, maintaining and operating various components and features in order to identify and fix technical issues.

Undertaking data network fault investigations in local area environments using information from multiple sources. Hands-on diagnostic and repair work of core service network problems, entailing the implementation of copper and fiber cabling devices includes racks, switches, and servers. Analyzing and repairing interconnected issues. Coordinating with Engineers and Project Managers to test new build projects. Provide administrative system support, using functions for Linux server platforms. Provided ongoing technical support in the setup, testing, data collection and calculated results.

Motis Contractor

January 2020

June 2020

Network Test Technician

Test, install, troubleshoot data center and networking equipment. Repairs plus Maintains computers, racks and servers. Build and configure new hardware. Utilizes console electronic repair tasks to diagnose technical issues. Repairs units down to component level. Racks, Stack, and Cable new devices properly. Document actions taken on each item and communicate completions, obstacles and concerns. Accurately record product data for repair order. Orders and disposition parts. Configuring new hardware, diagnose technology issues and execute solutions as needed.

Brooksource:

November 2019

December 2019

IT Support Technician

IMACD function including installation and decommission. Reimages, upgrades and configures computers/hard drives for rapid redeployment. Performing maintenance as necessary such as Swap-Outs, replacing HD’s; adding memory, and troubleshooting software issues. Performing upgrades of software, for a variety of hardware focused services and solutions on various client products including desktops, laptops, printers.

Provides support, setup, test, training, logistics and maintenance of all required workstation and peripheral equipment at the site.

eBryIT, Inc:

June 2019

October 2019

Computer Repair-Break/Fix Technician

Providing routine extensive customer service support for the Break Fix. Involving Diagnosing and repairing physical/hardware issues of PC equipment; imaging and configuration, resorting settings to new or existing computer systems for migrations and deployments. Maintaining and updating Chrome carts for student use. Supporting warranty customers for various clients.

Barrister Global Services

October 2015

July 2019

Field Service Technician

Service and repairing numerous company products to customer technical issues related to malware, and malfunction of system application, hardware, and software. Responding to call events to perform troubleshooting and repairs or replaces equipment components as necessary to resolve customers related issues. Performing basic connected installation, setting up IP addresses, downloads divers and provides customer training on network devices. PC installation/reinstallations, CCTV. Install and support POS and IT equipment including PCs, printers, routers, switches, and wireless access points (65% of his time is dealing with POS support) Insight Global-HP-Contract, Atlanta, GA August 2015 to October 2015

PC Technician - Contract

Provided support inside networking cell’s conducting decommissioning of devices such as servers, switches, firewalls, patch panels, cabling (Fiber Optics / CAT6), and enclosures. Ensure all apparatuses are well documented, properly packaged and shipped. Communicate with Administrators within the system to remedy performance operations. Tech Systems Inc - Dexis, Atlanta, GA April 2015 to August 2015

PC Technician - Contract

Supported the operating functions of data imaging equipment. Responsibilities included identifying and investigating systems performance problems and finding appropriate solutions.

Provided ongoing technical support in the setup, testing, data collection and calculated results. Ensuring proper maintenance of the operating system, database, web application, and wireless network.

CCH Small Firm Service, Atlanta, GA October 2014 to April 2015

Help Desk Representative - Contract

Responsibilities included identifying and investigating systems performance problem and finding 60-75 inbound calls daily providing technical assistance on CCH specific tax software Remotely accessed customer’s computer and resolved all issues providing world class customer service

Performed malware scans on standalones and networks. Education

Certificates: A+, Network +, Linux, Security + 1/2014, Technology Center Bachelor of Science in Technical Management 2/2009, DeVry University Associate of Applied Science in Electronic Technology 3/1984, DeVry Technical Institute military

Branch of Service: United States Marine Corps. Entered on Active Duty: 02, 10, and 1976 Released From Active Duty: 03, 26, and 1980, Character of Discharge: Honorable

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