iT Asset Management Analyst Asset
Resume:
APRIL BOONE
IT ASSET MANAGEMENT ANALYST DULLES, UNITED STATES 571-***-****
DETAILS
Dulles
United States
ad6cth@r.postjobfree.com
SKILLS
Auditing
Governance
SAP CRM
Management
Mobile Device Management
Tracking Systems (Geolocation)
Asset Tracking
Microsoft Excel
Case Management
Data Management
Device Management
Workflows
Power BI
Microsoft SharePoint
Dashboard
Property Management
Problem Solving
Research
Inventory Management
Microsoft PowerPoint
Detail Oriented
Tableau (Business Intelligence
Software)
Data Analysis
Reconciliation
Physical Inventory
Data Quality
PROFILE
IT Asset Management Analyst with a talent for data and IT inventory management. Communicative, team and detail oriented with a proficiency in lifecycle asset tracking and ITSM Tools. Proven history of taking initiative and problem solving to meet individual, team, and management's goals and objectives. EMPLOYMENT HISTORY
ISD ASSET ANALYST at Navy Federal Credit Union
July 2021 — Present
Track assets throughout their lifecycle. Create workflows/instructional on various ITAM processes. Conduct research and data analysis using Power BI, Jamf Pro, Nlyte discovery tools to validate incomplete asset records. Reviewed and updated hardware asset Policies and Procedures to improve overall productivity in cost-saving operations, time efficiency, and quality assurance. Follow up on Maintenance processes with Logistics and respective vendors. Reconcile vendor reports and shipping invoices In SNOW. Process moves, adds, or change management requests. Create requisitions for new hardware. Validate new purchase orders. Work with Management groups to verify outstanding inventory. Ensure monthly retired assets are removed from our financial responsibility. IT ASSET MANAGEMENT ANALYST at ACCEL CORPORATION
January 2020 — Present
Worked within the US Census Bureau's Lost Missing and Stolen Division to handle IT Mobile Device Management for a national base of more than 500K devices, and HSPD-12 ID cards, including inventory maintenance, and correspondence with national and local IT groups. Investigated cases of missing assets through ticketing queue. Ensured proper documentation was provided for auditing purposes. Performed reconciliation of inventory and shipment records, to include research using inventory Asset tracking systems (BMC Remedy Case Management and a government asset repository). Assisted with governance to ensure correct property management procedures and processes were followed.
IT ASSET MANAGEMENT ANALYST at Latitude 36
January 2019 — Present
Managed full lifecycle of over 50K assets globally. Monitored and tracked network assets within the Data Center, focusing on data quality, receiving, disposal, maintaining the accuracy of the asset repository, and financial reconciliation. Conducted research and data analysis for hardware. Improved accuracy of inventory from 95% to 99.9% Comparing our records with Nlyte. Decreased cost for vendor tags by 15% finding a new vendor when I discovered we were sent duplicate tags to multiple sites in a shipment.Created dashboard in Tableau to measure monthly inventory goals for all sites, globally. Performed audits to ensure physical inventory was consistent with database. Resolved ServiceNow requests for asset changes, moves, or decommissions. Financially received and approved hardware purchases in SAP Ariba. Maintained Vendor relationships involving newly received assets and disposals. Worked with Vendors with proof of concept equipment to always be upgrading our assets with more efficient equipment.
IT ASSET MANAGEMENT SPECIALIST at Horizon Industries, LTD April 2016 — December 2018
Led the team that scheduled coordinated, and tracked returned assets for the US Department of Homeland Security witinin a year of taking on the role. Proven cost ServiceNow
Change Management
BMC Remedy
Sap Ariba
Oracle
LANGUAGES
English
effective savings cutting down on number of trips, increasing labor and adding a bigger truck. Efficiently planned daily driver route schedules. Maintained the accuracy of the database and resolved BMC Remedy requests. Provided daily updates on IT assets delivery status to Planning, Service Provisioning, and Service Transitioning Teams. Streamlined and implemented process to mitigate loss of equipment with new shipping procedure to ensure faster turnarounds and more accurate tracking to ensure quarterly SLAs were continually met. Deployed equipment to customer locations per Government direction. Oversaw accurate inventory of over 70K assets housed at the Distribution Center and throughout remote government sites. Produced ad hoc, daily receiving, and inventory reports for business units quarterly.
INVENTORY MANAGEMENT ANALYST/DRIVER at Pitney Bowes Government Solutions August 2007 — April 2016
Managed government warehouse inventory, tracking, shipping, and delivery for the American Psychological Association. Operated a box truck to deliver time sensitive, confidential materials for the US House of Representatives. Recommended and implemented processes to reduce costs and cut down on Route stops. EDUCATION
Morgan State University
Contact this candidate