Operations Manager Accounting

Oscar Corzo

*************@*****.*** – 347-***-****

EDUCATION

Borough Manhattan Community College Chambers St, NY Business Administration (A.S) 2013-2015

Baruch College Midtown, NY

Finance Degree (B.B.A) 2015-2017

Minor in Operation Management

Minor in Advanced Business Analysis

EXPERIENCE

Paris Baguette Flushing, New York

Service Operations Manager / District Operations Manager 2020-2023

Proactively forecasted and submitted financial projections, achieving target goals through strategic planning and detailed month-over-month and year-over-year analysis. Oversaw all venue operational expenses to maximize profit, with a focus on revenue, production, and execution, including both back-of-house and front-of-house teams.

Liaised with senior leadership to develop financial plans and ensure company-wide operational compliance.

Empowered and inspired managers to enhance their leadership skills through consistent coaching, including comprehensive financial accounting practices such as Cost of Goods Sold (COGS) procedures.

Hired and trained competent leadership to oversee daily operations of the venues.

Defined, implemented, and continuously revised operational guidelines and standard operating procedures (SOPs) to ensure consistency and excellence across all store venues.

Developed and executed growth initiatives to expand the company's footprint and enhance market presence.

Fostered a culture of development, growth, and collaboration among team members, with a strong emphasis on exceptional guest service and hospitality.

Proactively received feedback and proposed solutions to improve operations and guest experiences alongside store and headquarters management. Majorelle Restaurant at The Lowell Hotel Midtown, New York Accounting Manager / Operations Manager 2018-2020

Directed financial operations for the restaurant within the hotel, overseeing budgeting, forecasting, and financial reporting processes.

Managed accounts payable and receivable functions, ensuring accurate and timely processing of invoices and payments to vendors.

Prepared monthly financial statements, including income statements, balance sheets, and cash flow statements, to provide insights into the restaurant's financial performance.

Conducted variance analysis to identify trends and potential areas for cost reduction or revenue enhancement.

Implemented internal controls to safeguard assets and ensure compliance with regulatory standards and hotel policies.

Collaborated with department heads to develop annual budgets and financial forecasts aligned with strategic objectives.

Monitored inventory levels and food costs, analyzing usage patterns and recommending adjustments to optimize profitability.

Provided financial guidance and support to the restaurant management team, assisting with decision-making and performance evaluation.

Eleven Madison Park Eleven Madison Avenue, NY

Host - Maître D’/ Accounting Manager 2015-2018

Led the front-of-house team to deliver exceptional dining experiences, ensuring high standards of service and guest satisfaction.

Coordinated with kitchen staff to maintain smooth operations and timely delivery of dishes, enhancing the overall dining experience.

Supervised purchasing and inventory management, ensuring accurate tracking and control of supplies to minimize costs and prevent shortages.

Conducted Profit and Loss (P&L) analysis, identifying trends and areas for financial improvement to support strategic decision-making.

Prepared and reviewed financial statements, including income statements and balance sheets, to provide insights into the restaurant's financial health.

Implemented internal controls and accounting procedures to ensure accuracy and compliance with financial regulations and company policies.

Managed guest reservations and seating arrangements, optimizing table turnover and maximizing restaurant capacity.

Trained and mentored staff on service protocols, hospitality standards, and customer interaction, fostering a culture of excellence and professionalism. ADDITIONAL SKILLS

Financial Analysis

Budgeting and Forecasting

Profit and Loss Management

Inventory Management

Inventory Management

Cost Control and Reduction

Strategic Planning

Team Leadership & Development

Food Handlers Permit

Operational Efficiency

Customer Service Excellence

Revenue Growth Strategies

Bilingual: Fluent in Spanish and

English

Performance Metrics and KPIs

Conflict Resolution and Problem-

Solving

Vendor and Supplier Invoice

Management

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