Software Engineer Technical Support

Debra Han

Houston, Texas

H*-B Holder **** GHC Attendee ******@**.*** Linkedin shoutzu-han GitHub 52147 Personal Website Work Experience

Software Engineer Windows Command Line, Next.js, Angular March 2024 - Present GO2POS Houston, Texas

• Provided comprehensive technical support for POS systems, including troubleshooting software, hardware, and network configurations.

• Demonstrated proficiency in utilizing command line interfaces to streamline operations and resolve issues efficiently, ensuring high satisfaction with POS technology support.

• Understanding of networking concepts, including TCP/IP, DHCP, DNS, and troubleshooting network connectivity issues.

• Led the development of a cutting-edge promotion and influencer platform for local businesses, enhancing visibility and engagement through innovative use of Angular, resulting in a 40% increase in business visibility and doubling the influencer network within a year.

Software Engineer Javascript, C#, T-SQL, ASP.NET, SQL Server October 2023 - January 2024 Foxconn Houston, Texas

• Improved B2B website performance and reliability significantly using ASP.NET Core framework.

• Developed a web application using ASP.NET Core and Razor Pages to streamline the check-in process for a Christmas party event.

• Demonstrated expertise in Oracle database management, storage optimization Software Engineer React.js, Node.js, Express.js, MySQL April 2022 - September 2023 Diamond Tofu Boston, Massachusetts

• Led the design and roll-out of a RESTful career portal showcasing job vacancies, streamlining application processes for candidates, and simplifying job application management for administrators.

• Capitalized on Google Cloud Platform to deploy the application, harnessing the Firebase Authentication For secure user access and efficient CRUD operations within the MySQL database.

• Directly contributed to Diamond Tofu’s impressive 80% surge in hiring rates. Research Assistant React.js, Python, Flask, WordPress May 2023 - September 2023 Boston University Boston, Massachusetts

• Orchestrated a complete overhaul of Research Lab’s official website. Employed Figma for crafting an intuitive website prototype and harnessed WordPress for layout implementation.

• Administered the deployment process on Linux server, ensuring optimal performance through necessary configurations.

• Introduced responsive web design principles to the Deep Learning web service, integrating them with the React front-end and Flask back-end frameworks, to ensure an optimal user experience across a variety of device sizes. Software Engineer HTML, CSS, JavaScript September 2022 - December 2022 Boston University Spark Boston, Massachusetts

• Led the UX/UI design and development, aligning with business objectives using Figma.

• Collaborated with cross-functional teams to understand project requirements and design comprehensive test strategies.

• Proficient in CI/CD to manage SDLC development life cycle; utilizing tools like Trello for enhanced project management. Technical Skills

Languages & Web: Java, C++, C#, JavaScript, TypeScript, HTML/CSS, Python, SQL, NoSQL Databases & Cloud: MySQL, SQL Server, MongoDB, AWS, Azure, Firebase, Oracle database, Docker, Kubernetes Tools & IDEs: IntelliJ IDEA, Eclipse, VS Code, Git, Railway Frameworks & Practices: Spring, React, Node, Express, Axios, Redux, Tailwind, Bootstrap, Flask, Agile, Next.js, Jest Education

Boston University September 2021 - August 2023

Master of Science in Computer Science Boston, Massachusetts Soochow University September 2015 - June 2020

Bachelor of Arts in Political Science Taipei, Taiwan

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