Store Manager Personal Training

Andrew Garcia Phone: 630-***-**** Email: ****************@*****.***

Objective:

Sccking a position in Sales and account management where I can utilize my experience and skills to increase the sales

volume and profitability of the company.

Experience:

Store Manager — Crunch Fitness.

November 2022- present

-set sales targets for sales department on all revenue lines (membership $, new member units, personal training $,

supplements, retail)

-manage personal training recurring revenue growth through meeting acquisition targets and limiting attrition through

monitoring customer experience and fitness evaluations.

-responsible for handling customer services issues in a timely manner to rectify concerns and to improve net promote

score.

-responsible for cleanliness of the asset and escalating major concerns to upper management

Claims Specialist - Sterling Exteriors

March 2021 — November 2022

- Developed a territory-specific growth plan to exceed monthly revenue targets.

- Used targeted telemarketing, cold calling, referrals, as strategies to secure prospective client appointments.

- Consistently met target for prospecting activity.

- Conducted client research, tailored sales materials, and utilized available resources to prepare for client appointments.

- Secured new business and followed up with clients to complete the sales process.

- Specialized in finding clients through door knocking and prospecting specific territories.

General Manager - Xsport Fitness

October 2012 - October 2021

- Oversaw the overall operation of the facility and managed a team of approximately 120 employees.

- Generated approximately $6 million in annual revenue.

- Achieved monthly objectives based on year-over-year projections.

- Improved club performance by an average of 5-10% each year.

- Managed banking, scheduling, customer service, and operational tasks.

- Delegated and monitored department goals to achieve overall facility goals.

- Managed sales staff and department heads, providing training and development on lead acquisition and closing.

- Collaborated with regional teams and senior management to improve club performance and implement new business

strategies.

Skills:

ae)

- Strong interpersonal, communication, and facilitation skills.

- Effective in sales, promotions, and marketing influence.

- Ability to establish and maintain client relationships.

- Excellent organizational abilities.

Education:

West Leyden High School. Western Illinois University

2001-2005 2005-2007

General Studies

References available upon request.

Contact this candidate