Administrative Assistant Call Center
Resume:
Jessica Delp
Kokomo, IN *****
*************@*****.***
Work Experience
Remote call center agent team lead
Kokomo All star - Kokomo, IN
September 2022 to Present
My Q/As has always been 95.
I was made a team lean in training due to being a last learner. Server/Bartender
Hacienda Mexican Restaurant - Kokomo, IN
October 2016 to Present
Education
Certificate in Administrative assistant
UMA - Florida
July 2010 to April 2011
High school diploma
Kokomo High School - Kokomo, IN
August 2007 to August 2009
College
Skills
• Serving Experience
• Bartending
• Food Service
• Kitchen Experience
• Aloha POS
• Event Planning
• Host/Hostess
• Retail Sales
• Upselling
• Call center
• Cash Handling
• Restaurant Experience
• POS
• Micros POS
• Busser
• Banquet Experience
• Kitchen Management Experience
• Inventory Control
• Customer Service
• Customer Care
• Customer Support
• iOS
• Food Safety
• Android
• Cooking
• OpenTable
Certifications and Licenses
Bartender License
Food Handler Certification
Assessments
Attention to detail — Completed
March 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Customer focus & orientation — Proficient
March 2022
Responding to customer situations with sensitivity Full results: Proficient
Work style: Professionalism — Proficient
February 2023
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Customer service — Proficient
March 2022
Identifying and resolving common customer issues
Full results: Proficient
Administrative assistant/receptionist — Proficient March 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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