Customer Service Sales Associate
Resume:
Destiny Rivera
East Elmhurst, NY *****
****************@*****.***
Work Experience
Manager
The UPS Store - Retail Center Sales Associate - Astoria, NY January 2022 to Present
Package and handling
Assistant customers
Handle paper work for mailing
International shipment
Amazon returns, Usps Mail Accepting
Printing service
Payroll
Security footage
Open and close the registers
Bank deposits
Open and closing store
Remote Customer Service Representative
ICF - New York, NY
March 2022 to August 2022
1. Remote Desktop
2. Informed customer on there status of benefits
3. State access
4. Medical records
5. Assisted with child support cases, food stamps cases Sales Associate/Assistant Manager
The ups store #6699 - Fort Lauderdale, FL
March 2021 to February 2022
Package and handling
Assistant customers
Handle paper work for mailing
International shipment
Amazon returns, Usps Mail Accepting
Printing service
Server
Applebee's - West Palm Beach, FL
January 2021 to July 2021
Served guest in sections
Cleaned tables
Helped prepare food
Specialized in party serving
Become expert server
Promoting new food choices and drink choices
Assisted at bar
Cash handling
Remote Customer Service Representative
Farmingdale aviation - Farmingdale, NY
January 2014 to April 2021
Telemarketing
Handled more than 50 calls a day
Attended zoom meetings
Dropbox
Google docs, slides suite,power point, outlook
Microsoft office, word, excel
Over 5 years of writing experience
Over 5 years of experience working from home
Customer service
Technician appointment maker
Carside to go
Applebee's - Riverhead, NY
January 2019 to January 2021
Cleaned tables
Set up tables
Prepared food
Served guest car side
Cash handling
Packed order for Door Dash, Uber eats, grub hub
Server/ bartender
Applebee's - Huntington, NY
June 2016 to January 2021
Serve guest, take orders, bus tables, sweep, stock bartender Assistant Manager
Carter's - Deer Park, NY
August 2016 to December 2020
Assisted an average of 60-100 customers per day in finding and selecting items Placed special orders through online, and/or called other stores to find desired items Open and closed cash registers, performing tasks such as counting money, balancing cash drawers Stocked, replenished, and organized inventory with accuracy and efficiency Provided proper and attractive merchandise display, ensuring strategic placement of products that maximize purchases
Examined merchandise to ensure that it is correctly priced and displayed Sales Lead Manager
Build-A-Bear Workshop
August 2018 to November 2020
Open and Close store.
Handles payroll
Trains new employees.
Stocked and replenished store
Handled floor set changes
Amazon Warehouse Associate
Amazon.com - Bethpage, NY
February 2020 to October 2020
1. Scanned packages
2. Lifting over 30lbs
3. Relocating packages to correct areas to ship out to customer 4. Pulling carts to different locations
5. Help amazon drivers
Swim Instructor
Saf-T-Swim - Deer Park, NY
November 2015 to July 2020
Taught basic to advanced instruction of swim from ages 3months old to adult Created a variety of safe swim programs for beginners to advance of all ages Cleaned and kept up facilities
Maintained a safe record for the pool and the company Home Health Aide
Freedom Care - New York, NY
January 2019 to January 2020
Help with daily routines
Help with medications
Help Personal hygiene
Cooked
Cleaned
Certified Makeup up artist
Sephora - Roosevelt, NY
August 2017 to August 2019
Did a different person makeup every 40 minutes
Worked cashier
Helped clients by informing them about different products HIGHLIGHTS Proficient in computers
Great customer service skills
Goal oriented
Front Desk Receptionist
European Wax Center - New York, NY
January 2017 to August 2019
Schedule appointments
Informed clients on products
Handled payments
Cleaned stations
Receptionist
Titanium Grout Lines - United States
January 2015 to April 2018
Answered phone calls to book appointments
Client service
Cashier
Education
cosmetology
BOCES Dix Hills
January 2016 to January 2018
Diploma
North Babylon High School
June 2017
Skills
• Key Holder (4 years)
• Retail Management (4 years)
• Keyholder (5 years)
• Fashion
• Sales (5 years)
• Training (5 years)
• Management (4 years)
• Scheduling (4 years)
• Inventory (4 years)
• Caregiving
• Makeup Application
• Swimming
• Store Management Experience
• Lifeguard
• Serving Experience
• Busser
• Merchandising
• Payroll
• Cash Handling
• Assistant Manager Experience
• Retail Sales
• Cleaning Experience
• Home Care
• Restaurant Experience
• Bartending
• Host/Hostess
• POS
• Microsoft Word
• Front Desk
• Restaurant Management
• Kitchen Experience
• Food Preparation
• Commercial Cleaning
• Telemarketing (2 years)
• Windows Remote Desktop (3 years)
Certifications and Licenses
First Aid Certification
CPR Certification
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