Customer Service High School

Sophia Oatman

**** ***** *** *

Brooklyn Center, MN 55429

612-***-****

***************@*****.***

Skills

●Strong verbal and written communication skills, proficient in spelling and grammar

●Effective teamwork and ability to thrive in high-pressure environments

●Quick learner with exceptional memory

●Outstanding customer service abilities

●Proficient multitasker with confidence in workplace settings

Experience

Shift Lead/High School Manager

McDonald’s, Menomonie

March 2020 - May 2021

●Managed daily operations, including overseeing the floor and entire store during manager absence

Head Cook/Campsite Organizer

Elk Point Resort

December 2021 - June 2022

●Led kitchen operations and ensured smooth campsite organization, including guest check-ins and site maintenance

Education

Menomonie High School

Completion of 12th Grade/Diploma

Hennepin Technical College

Currently Enrolled, Starting Fall 2024

Certifications

●CPR

●Sudden Infant Death Syndrome (SIDS)

●Shaken Baby Syndrome (SBS)

●Food Safety

Notes/Other

●Extensive experience in the service industry, with early exposure through family-owned establishments

●Eager to continue learning and growing, with upcoming enrollment in Hennepin Technical College

Contact this candidate