Customer Service Entry-Level

ELIZABETH MCCORMICK

***********@*****.*** 816-***-**** Kansas City, MO 64129

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Ambitious, career-focused job seeker, anxious to obtain an entry-level file clerk position to help launch career while achieving company goals.

Skills

Informed Product Selections

Customer Service

Prioritizing Orders

Verifying Order Accuracy

Planning and Organization

Attention to Detail

Flexible Schedule

Upbeat and Outgoing Attitude

Microsoft Office

Good Work Ethic

People Skills

Experience

Walmart Kansas City, MO

Online Shopper

12/2021 - Current

Greeted customers and answered product or service questions.

Scanned items when pulling from shelves to update system stock information.

Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.

Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.

Followed application instructions closely and reviewed deliveries to minimize errors.

T.A. Edison Elementary Kansas City, KS

Cafeteria Worker

07/2021 - 12/2021

Greeted guests with friendliness and professionalism.

Effectively multitasked within fast-paced environment.

Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.

Supported serving staff in delivering accurate and well-presented food orders.

Performed work to top standards, proving best service for students, employees and school visitors.

Made friendly conversation with customers to provide enjoyable experience.

K U Medical Center Kansas City, KS

Patient Transporter

07/2014 - 07/2021

Restrained patients to prevent violence or injury while assisting physicians or nurses to administer treatments.

Supported and coached new employees on policies and safety measures and offered assistance with tasks.

Lifted patients to move off beds, examination tables or stretchers.

Positioned or held patients in position for surgical preparation.

Picked up requested orders to move equipment and supplies to assigned treatment areas.

Lifted patients using proper body mechanics and lifting techniques.

Checked wheelchair and stretcher functionality prior to patient pick up.

Used wheelchairs, seat chairs and gurneys to move patients.

Disinfected or sterilized equipment or supplies using germicides or sterilizing equipment.

Alerted nursing staff to patient distress or equipment malfunction for immediate intervention.

Answered patient call signals, signal lights or intercom systems to determine patient needs.

Cleaned, disinfected and prepared rooms for incoming patients.

Greeted patient and explained transport plan and destination.

Research Medical Center Kansas City, KS

Office Assistant

08/2007 - 02/2014

Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.

Answered phone calls and welcomed visitors to office.

Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.

Dispersed incoming mail to correct recipients throughout office.

Maintained and updated filing, inventory and database systems, manually or using computer.

Inventoried and ordered materials, supplies and services.

Reviewed files, records and other documents to obtain information or respond to requests.

Operated photocopiers and scanners, facsimile machines and personal computers.

Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.

Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.

Typed, formatted and edited correspondence and other documents.

Copied, sorted and filed records of office activities and business transactions.

Delivered messages and ran errands.

Education and Training

Westport High School Kansas City, MO

High School Diploma

06/1991

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