Quality Assurance Software

Oksana Klebs

North Potomac, MD *****

Phone: 240-***-****

E-mail: ***********@*****.***

PROFILE

Software Quality Assurance Analyst with 10+ years thorough hands-on and relevant experience in all levels of testing, including performance, functional, integration, system, and user acceptance testing. Proven ability to excel in a dynamic fast paced environment and to achieve quality deliverables on time. Strong analytical skills. Quick learner with a great sense of duty, responsibility, punctuality, and teamwork. Capacity to adapt to constant changes in a high- pressure Agile environment.

CORE COMPETENCIES

● In-depth knowledge of and solid experience in SDLC/STLC in Scrum/Agile and DevOps and CI/CD environments

● Strong understanding of QA processes, concepts, and methodologies

● Proven expertise in writing test cases conforming to industry best practices

● Ability to review complex software requirements and uncover requirement defects while collaborating with testers, developers, and end-clients

● Ability to create test planning deliverables such as test plans, traceability matrices and test impact analyses TECHNICAL SKILLS

● Test Management and Bug tracking Tools: JIRA, Zephir, Confluence

● API: Postman

● Performance: JMeter, Blaze Meter

● Databases: MySQL, MS SQL Server, SQL

● Languages: SQL, HTML, CSS, XML, JSON

● Source Code Editor: Eclipse IDE

● OS: Windows

● Mobile OS: Android

● Automation Tools: Selenium IDE, Selenium WebDriver

● Testing Tools: Chrome Dev Tools

● Browsers: Firefox, Google Chrome, Internet Explorer/Microsoft Edge

● Accessibility and 508 compliances: JAWS, Wave

● Methodologies: Agile/SCRUM (CI/CD), Waterfall, Kanban

● Video/screenshot tools: TechSmith Capture, Snipping Tool, Gyazo, HandBrake, Mobizen, AZ Screen recorder

● Other: Microsoft Office, Google Services

LANGUAGES

● English – fluent

● Russian - native speaker

● Old Church Slavonic, Belarusian, Ukrainian, Bulgarian, Polish, Czech, Slovak, Slovenian, Serbian, Macedonian, Bosnian, Croatian - professional working proficiency EXPERIENCE

Software Q/A Analyst (Contractor), Eagle Solutions, Inc., Vienna, VA 2023-present

● Create detailed test plans, cases and scenarios for application modules to meet business specifications

● Conduct static, exploratory, smoke, functional, non-functional, integration, regression, performance, and UAT testing

● Execute manual test cases and analyzed results

● Manually perform end-to-end tests

● Test applications compatibility on different platforms and browser versions

● Apply SQL queries in MySQL to validate data in both back end and UI

● Execute projects in Agile using CI/CD deployment

● Work within a Scrum/Agile team

● Participate in daily SCRUM meetings and assist in retrospectives after each sprint

● Ensure all regression and new functionality is tested each release cycle

● Work with cross-functional Agile and Business teams to resolve issues and to ensure quality throughout the software development life cycle

● Identify, analyze, and document defects using JIRA

● Ensure quality throughout the software development life cycle

● Conduct post-release / post-implementation testing

● Responsible to communicate status to senior leadership and key stakeholders on project

● Support users through training and provide one-on-one technical assistance Senior Cataloging Library Technician, The Library of Congress, Washington, DC 2013-2023

● Implemented the latest applications and technologies for the world’s largest library (171M cataloged items)

● Performed IT support to team members as liaison to user department and section

● Processed records in ILS (Integrated Library System) to complete the authoritative record for staff and public use

● Performed database records maintenance (13M bibliographic records)

● Identified, analyzed, and documented defects/issues using ILS and supporting software

● Participated in ILS system and other library applications redesign, upgrades and implementations

● Performed quality assurance, collaborated with UX designers and developers to understand how new enhancements impact end user experience

SAMPLE Q/A PROJECTS

House design and remodeling Web-based application

Description: Developed and executed test plans and test cases for web-based applications that let users plan visualize and estimate costs for their ideal home. Ensuring thorough coverage of functional, UI/UX, regression and integration testing.

Environment: HTML, JavaScript, Selenium, Postman, SQL, JIRA, Zephyr, JMeter E-commerce applications

Description: Conducted end-to-end testing of e-commerce websites and applications to ensure functionality, usability, and performance across multiple devices and browsers. Developed test plans, test cases, and test scenarios based on business requirements, user stories, and technical specifications. Environment: Postman, SQL, JIRA, JMeter, HTML, JavaScript, Jenkins EDUCATION

ISTQB Certification (in progress), ASTQB (American Software Testing Qualification Board), astqb.org Software Quality Assurance Tester Course, Learnix Tree Center, Vienna, VA Certificate of Completion, UX Design, UI/UX Design, LOC Learn (Learning Management System), The Library of Congress, Washington, DC

Certificate of Accomplishment in Web Development, Software Quality Learning, Gaithersburg, MD Master’s Degree (Specialist), Manager/Producer, Humanitarian University of Trade Unions, St. Petersburg, Russia Bachelor’s Degree in Music Education, State Music Pedagogical College, St. Petersburg, Russia

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