Zorianne Cruz
Coral Gables, Fl 33134
Phone : 786-***-****
*****************@*****.***
Objectve:
Looking for a position where I can demonstrate my knowledge, skills, and abilities as a Medical Office Administrator and have the opportunity to grow within a company. OverNineyearasMedicalOfficer Biller&CodingCollectingSpecialist overallexperienceas a Medical Office Administrator in Medical Field .
Jan 2019 to April 29,2024
South Florida Pulmonary & Critical Care Associates 3181 Coral Way 1st Floor
Miami Fl 33145 305-***-****
Medical Administrator Biller & Coding Collection Specialist
● Insurance verification and claim status remittances, EOB also EOP, manage claims bills and appeals to the insurance company for payments for the procedures rendered at Doctor office. Follow up unpaid claims as well as resubmit appeals
● Financially Look up for Remittance Payment & Check and EOB Others duties:
● Answering phones, Referrals and Check In Check Out as needed.
● Insurance Verification and Authorization
Skills : working knowledge of Billing and Claims Programs
● Ability Medical Billing,Change Health Care,Cured MD,and most Medical Insurance Portals.
● Working knowledge with Medicare,Medicaid All Type Insurance including commercial .
March 12-2018 – Oct 2018
Mount Sinai Medical Hospital
Miami Beach, FL
Stat Informatic Solution Medical Records
Medical Record Clerk
● Release information and Data Entry Multitask
● Answer phone call, verify patient information, releases to Doctor office, and process claims to insurance companies, and for legal Services Skills System Programs :
● One Encounter and Epic, Cobius Health Care Solution,E.H.R, and MR Oct- Dec 2017 Mount Sinai Medical Hospital
Miami Beach, FL
Assistant to Optometric Technician
● Take eyes measurement examination test,eye pressure,follow up prescriptions,and schedule appointments.
August-Oct 2017
Pro Echo Diagnostics,
Miami Beach, Fl
Front Desk Check In and Out
● Answer phone calls, set appointments, provide test results, and diagnostics to Technicians
Feb-2016 to August 2017
South Florida Multispecialty Associates, LLC
Miami Beach, FL
Medical Office Specialist Supervisor
● Greetpatientsandvisitors,answerphonecalls,setupappointments,andconfirm with all patients. Check in and check out.
● Register patients, and updates patient’s demographics.
● Calls Medical insurances for verification. Request patient labs, Coordinates for patient specialist appointment, and referrals.
Upload patient informationtotheEHRsystem,communicatewithpharmacistto orders patient prescriptions as per physician request.Coordinate with other facilitiesaccordinglyforMRI,Sonograms,XRays,andrelatedprocedures.Keep up to date patient chart information.Prepare patientsfortheHoltMonitor,and EKG tests.
● Responsible for the overallfunctionsoftheofficestaffassignedtome.Serveas liaisonforphysiciansandotheroffice stafftofollowupallorderedproceduresin a timely manner.Keep and order office supplies,and calls technician foroffice devices maintenance or repairs when needed.
Oct-14 2014 to Mar-2015
Doctor Office Anays Santana Izquierdo
Coral Gables, Fl
Medical Office Administrator
● Front Desk:answer phone calls,set up appointments and confirmed with all patients
● Imput Patient information in the Medical Record System: Net Gen, Care 360
● Faxe and E-mail documents
● Insurance verification, Claims
● File and organize patient charts
● Computer (Microsoft Words, Excel, Scanning,)
● Search for patient information on Doctor Hospital website with a security Code
● Organize patient folder (Patient Information,Insurance,Correspond,Doctor Notes, Ultrasound (ECHO, EKG, NSST), Medicine, and procedures.
● Knowledge of ECHO, EKG, NSST, CAT
Education
Feb-2015 New Professions Technical Institute Miami, FL
● Medical Office Administration
March-2002 Coral Gables High School Miami, FL
● High School
Skills
● Fluent English and Spanish
● Microsoft: Power Point, Word and Excel
● Certificates of HIPPA, OSHA, BLS and HIV
● Great Customer Service
● Organizational skills, detailed oriented and multi-task
● Punctual
● Knowledge of all office devices: copiers, scanners, faxes, and multi-phone system
● Net Gen system, Care 360 EHR