QA Analyst

Siddhartha Reddy

E-Mail: *****.*******@*****.***

Contact: +1-510-***-****.

Sr. QA Analyst / Business Analyst

LinkedIn: https://www.linkedin.com/in/siddhartha-reddyk/

Professional Summary:

9+ years of experience in Manual and Automation Testing across Java and .Net Web-based, Client Server, Windows, and Mobile Applications, ensuring high-quality software with 5years of experience in Business requirement gathering.

Automation Expertise: Leveraged Selenium, RFT, and others to create Data-Driven, Keyword-Driven, and Model-Based Testing frameworks, reducing manual testing by 20%.

Performance Testing: Utilized SQL queries and tools like Load Runner, J-Meter, and Blaze meter to enhance application performance by 25%.

Automation Frameworks: Actively contributed to Selenium-based automation frameworks.

Process Improvement: Integrated Salesforce Admin, Selenium WebDriver, and AWS to reduce customer support issues by 30%.

Proficient in strong understanding of data modeling and database design.

Mobile Automation: Used Appium to develop scripts for Android/IOS Apps, improving mobile application quality.

BDD: Applied the Cucumber framework for Behavioral Driven Development (BDD).

Accessibility Testing: Ensured accessibility standards using JAWS, Wave, and CCA tools.

API Testing: Proficient in web service/API testing with Postman and SOAPUI.

SDLC Expertise: Strong understanding of SDLC and STLC for comprehensive testing coverage.

Database Skills: Proficient in Oracle, SQL, and Salesforce Workbench for data validation.

Documentation: Strong skills in documenting testing deliverables using QC/ALM, JIRA, and Status Reports.

Customer Understanding: In-depth knowledge of B2B and B2C customer preferences with hands-on experience in business systems analysis and design.

UAT: Conducted meticulous User Acceptance Testing to align with business requirements.

Cloud Proficiency: Demonstrated knowledge of Azure Microsoft and AWS for enhanced application scalability and performance.

Collaborated effectively with cross-functional teams, including developers and architects, to strategize and drive solutions to complex requirements, demonstrating the ability to work effectively in a team environment and across all organization levels.

Proven ability to work in a fast-paced, deadline-driven environment, as evidenced by your experience in executing testing activities across various projects and meeting objectives and deadlines.

TECHNICAL SKILLS:

Development methodologies

Agile/ Scrum, Waterfall.

Artifacts

Test Plan, Test Case, RTM, Test Summary Report, Bug report

Testing Tools

Selenium IDE, Cucumber, Load Runner, Blaze meter, JMeter, Appium, MS Visual Studio, Postman, Soap UI, APM tools, RPT, QTP, Maven, Jenkins, WinRunner, RFT, Kafka, TOSCA.

Framework

Selenium, Cucumber, TestNG

Database Skills

MySQL, Oracle, SQL Server 2008/2012, Mango DB

IDE

Eclipse, STS, Salesforce Developer console, NetBeans

Languages

Java, C/C++, C#, SQL, VB script, CSS, HTML, Java Script

Bug or Test Management Tools

Quality Center, JIRA, ALM.

Operating Systems

Windows 8.1/7/ XP, UNIX, iOS, Linux.

WORK EXPERIENCE:

Client: Broadridge Financial, NY Sep’2021 – Till Now

Role: Sr. QA Analyst

Responsibilities:

Collaborated closely with internal stakeholders and clients to gather, analyze, and document detailed business requirements for various projects, ensuring alignment with strategic objectives.

Conducted comprehensive business process analysis, identifying opportunities for optimization and enhancements that led to increased operational efficiency.

Developed and maintained automated test scripts using selenium WebDriver for Java based application to validate web application functionalities, Resulting in a reduction in manual testing efforts.

Developed Test scripts based on the Test cases written with the help of use cases and functional requirements.

Tested Java-based web applications, dealing with complex business logic, in both Agile and Water methodologies.

Worked closely with Software Engineers and Product teams to understand the complex ecosystems of the Broadridge Investor Communications Solutions platforms.

Integrated test automation into the CI/CD pipeline using [CI tool] enabling continuous testing and rapid feedback to development teams.

Designed and implemented comprehensive test automation strategies using Appium for native iOS and Android application.

Prove ability to navigate and contribute effectively in the dynamic landscape of web-based application.

Conducted thorough functional, performance, system integration and security testing documenting test result and providing detailed reports to stakeholders.

Leveraged automated accessibility testing tools and manual techniques to identify and resolve accessibility issues.

Experience using a variety of assistive technologies and tools to evaluate web and application accessibility, enhancing usability for users with disabilities.

Assist the manager to ensure understanding of the testing scope & actively partake in planning the testing activity- setting landmarks, resourcing & monitoring.

Led CRM web services testing, analyzing API documentation, designing test cases, and validating functionality, security and data integrity.

Knowledge of Test management, Defect management, and Test data management.

Uphold the ICS Quality organizations standards and procedures, including our coding best practices.

Used POSTMAN and SOAP UI to generate automated reports and API health check for 89 integration services in the cross-functional applications.

Responsible for testing the applications in different scenarios like Average load test, Spike test, Endurance test, Volume test and Peak Load test.

Translated complex business needs into clear and concise user stories, process flows, and functional specifications that served as a roadmap for development teams.

Facilitated productive workshops and meetings, ensuring effective communication and understanding between technical and non-technical stakeholders.

Championed quality assurance by defining test scenarios, collaborating with QA teams, and validating that deliverables met business expectations.

Worked with both onshore and offshore teams to meet objectives and deadlines.

Environment: Selenium, CSS, Application Lifecycle Management 11, Windows, JSON, CAWA, Unix, WinSCP, Salesforce, Load Runner, Dynatrace, Cucumber, Jira, Putty, Postman, SQL.

Client: King County (gov), Seattle, WA Oct ‘19 – Sep ‘21

Role: SDET

Responsibilities:

Proficient in Data migration testing using SSMS tool.

Understanding of new data design and infra-architecture for testing.

Skilled in writing complex SQL query scripts to validate migrated data.

Tested and implemented utilities across multiple projects in KCIT, benefiting the team.

Creation of Unit tests and Automation test suites for quality assurance.

Proficiency in developing Azure run books for efficient resource utilization and optimal billing.

Automation of scripts for DDL and DML statements used in database creation, tables, constraints, and updates.

Proficient in back-end RDBMS and experienced in data modeling/database design (Oracle, SQL Server preferred).

Strong expertise in testing database systems, particularly PostgreSQL, through SQL queries, data validation, and ensuring data integrity.

Conducted source-to-target data mapping by identifying sources from existing databases and defining transformation logics.

Familiarity with dataflow structure within complex environments along with Visual Studio Team Foundation Server (TFS) and Visual Studio Test Professional.

Thorough testing of Salesforce standard and custom objects, page layouts, field validations, and user access based on defined profiles.

Hands-on experience in testing CRM web services, including API analysis, test case design, request/response validation, error handling, authentication, and data integrity verification using Postman and SOAPUI.

Developed Data Mapping, Data Governance, Transformation, and Cleansing rules for Master Data Management Architecture, including OLTP, ODS, and Data Warehouse.

Proficient in end-to-end, Regression, and Smoke testing.

Execution of automation in cloud test labs (Azure & AWS).

Experience in Test Data Management Strategies, such as Synthetic Data Generation and data virtualization.

Familiarity with HTML, CSS, JavaScript, and other web technologies.

Utilized PowerShell to set up CI/CD pipelines.

Responsible for meaningful analysis of test results.

Worked on Performance testing for internal web applications using Blaze-meter tool.

Conducted testing on the MVM Vaccine Portal application for iOS/Android mobile devices and iPad using Perfecto.

Designed, developed, and executed test automation strategies using Appium for mobile applications on both native iOS and Android platforms.

Performed Performance, Stress, and Load Testing on Mobile & Web Based applications.

Utilized Controller for Load Testing and Analysis Module for result analysis.

Proficient in using assistive technologies and tools to evaluate web and application accessibility, enhancing usability for users with disabilities.

Actively participated in retrospectives to discuss new Azure DevOps issues pulled from the backlog.

Conducted research and analysis of new tools and demonstrated them to the team.

Regular participation in bi-weekly Automation workshops.

Environment: SQL Server (SSMS), Oracle, C# ASP.Net, Selenium Web driver, XML, SOAP GUI, XML, PostgreSQL, MS Visual Studio, Blaze-meter, Appium, HTML5, XPath, Azure DevOps, TestNG.

Client: US BANK, Richfield, MN June ‘18 – Aug ‘19

Role: Sr.QA Analyst / BA

Responsibilities:

Designed and Developed Test plan based on BRD and User Stories.

Experience in testing with different mobiles and different OS versions.

Conducted comprehensive business process analysis, identifying opportunities for process improvement and efficiencies that ultimately streamlined operations.

Translated complex business needs into clear and detailed user stories, process flows, and functional specifications that guided development teams.

Facilitated productive workshops and meetings, ensuring strong communication and alignment between technical and non-technical teams

Participated in product iteration and sprint planning activities along with the breakdown of product backlog into user stories and associated tasks.

Prepared Business process diagrams and Activity diagrams using MS Visio.

Strong familiarity with IOS, Android and Windows operating systems and applications

Involved in the end-to-end testing of the native application and the mobile browser application.

Good experience in Soap API testing for the CRM web services testing.

Created defects for failed test cases in JIRA and follow the defect life cycle until closure

Prepared Test Status Reports during Test Execution Process prepared and delivered final test report.

Understood the business requirements and developed detailed test approach and test plan to describe the complete testing coverage of the new functionality

Prepared/Identify and execute regression test cases to ensure the new functionality has not affected the existing functionality of the system.

Worked on testing database performance, scalability and optimizing SQL queries for improved efficiency.

Expertise in functional testing of browser Web applications.

Experienced with Oracle and SQL Server, ensuring efficient database structures and optimized performance.

Lead the technical design and implementation of the automated testing Visual Studio, .NET, C#, Ranorex Studio, Jenkins and Git.

Experience in simultaneous testing, regression testing, analytics, and sanity testing.

Reviewed the user stories from Product Backlog and reprioritized them along with my internal team. The highest prioritized goals were transferred to a Sprint Backlog.

Participate in the Root Cause Analysis for all the defects found during each test cycle

Involved in production support activities after the projects go live. Involved Testing in Mobile Devices- iPhone iOS (Web Apps & Native Apps) using Perfecto’s cloud-based platform.

Environment: Java Script, CSS, Selenium, Application Lifecycle Management 11, Windows, TOAD, UNIX, SOAPUI, Quality Center, LoadRunner, MS Office Suite, HTML, Jira.

Client: Frontier Communication, Richardson, TX Feb ‘15 – May ‘18

Role: QA Analyst

Responsibilities:

Expertise in Software Quality Assurance and Testing with a deep understanding of the Software Development Life Cycle (SDLC).

Proficient in using SQL Statements to extract and verify data from databases for report output.

Designed comprehensive test frameworks based on business and customer requirements.

Implemented Agile and Iterative development/testing methodologies.

Collaborated with development teams to configure environments and select appropriate Addins and Test Automation scenarios.

Proficiently used QTP, WinRunner, Visual Studio, and Selenium for test automation, ensuring efficient and repeatable testing processes.

Demonstrated a strong grasp of B2B and B2C customer behaviors and preferences in online environments.

Extensively involved in designing templates and preparing Test Plans, Test Cases, Requirement Traceability Matrix (RTM), and Defect Reports to ensure timely, high-quality project completion.

Developed test cases using element locators and Selenium WebDriver.

Grouped test cases and generated detailed test reports using TestNG.

Parameterized tests for versatile data-driven testing.

Inserted verification points, added comments, wrote error-handling statements, and defined test results to maintain test integrity.

Practiced Behavior-Driven Development (BDD) using Cucumber Features, Scenarios, and Step Definitions in Gherkin format.

Proficient in using MS Visio for creating comprehensive diagrams, flowcharts, and visual representations of complex processes.

Collaborated with cross-functional teams to generate workflow diagrams, enabling better understanding and alignment of project goals using MS Visio.

Collaborated closely with the User Acceptance Testing (UAT) team to define UAT test strategies and provide necessary test data.

Continuous Integration: Integrated with Jenkins for automated nightly test runs.

Conducted functional testing using ALM and Visual Studio tools, analyzed manual test scripts for automation with Rational Functional Test.

Conducted Black-Box Testing, Functionality Testing, GUI Testing, and Regression Testing for various application builds in a collaborative team environment.

Ensured data validation and data integrity using SQL and Scala.

Tested Web Services by providing input data for XML requests, validating response XML using Postman, SOAP UI, and working with WSDL files.

Environment: C# ASP.Net, Selenium Web driver, XML, C++, MS Visual Studio, HTML5, Gherkin, XPath, MS Visio, ALM, Postman, SOUP UI, Appium, TestNG, SQL Server, Scala.

Education Details:

Bachelor’s in information technology, JNTU, HYD, INDIA, 2012.

Master’s in Computer Science, Northwestern Polytechnic University, CA, USA, 2014.

Master’s in Information System Security, University of the Cumberland’s, KY, USA, 2018.

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