Class A Customer Service

BINITA CHAMLAGAI

ADDRESS: MECHINAGAR-**, JHAPA, NEPAL

MOBILE NO: +977 981-***-****

EMAIL: *****************@*****.***

I would describe myself as a very determined and highly motivated person. I do take my job seriously but I’m able to see things in perspective and believe I’m quite easy-going to work with. I’m an optimist rather than a pessimist – but I’m also a realist and I cope well when the going gets tough, I’m very good at finding solutions to problems. Above all, I would say I’m a positive and enthusiastic person – and I relish a challenge.

EXPERIENCE

2018 16TH SEP – 15TH NOV

CUSTOMER SERVICE DESK, SUNRISE BANK LTD, KAKARVITTA

ROLES AND RESPONSILBILITIES:

●Handling all banking accounts transactions and provide assistance to the customers.

●Maintaining and developing relationships with clients in person and via telephone call and emails.

●Making accurate, rapid calculations regarding cheque and cash transaction and providing clients with full information.

EDUCATION

2014-2018

BACHELOR IN BUSINESS STUDIES (BBS), KAKARVITTA MULTIPLE CAMPUS, KAKARVITTA,JHAPA

I have got second division in aggregate.

2012-2014

INTERMIDIATE IN COMMERCE (+2), NORTH POINT HIGHER SECONDARY ENGLISH BOARDING SCHOOL, KAKARVITTA,JHAPA

I have been good in this course with first division in aggregate.

2012

SCHOOL LEAVING CERTIFICATE, SURYODAYA ENGLISH BOARDING SECONDARY SCHOOL, KAKARVITTA, JHAPA

I have been excellent throughout with first division.

TECHNICAL PROFICIENCIES:

Platforms

WINDOWS 7/8/10

Software

Microsoft Office (Word, Advance Excel, Outlook, PowerPoint, Project), Adobe PageMaker and Tally.

ORGANIZATIONAL SKILLS AND COMPENTENCIES

●Dedication, Self-Motivated and Strong Communication and Interpersonal Skills.

●Accurate, Precise and ethical in all work-related assignments.

●Ability to manage multiple assignments efficiently under pressure while meeting tight deadlines.

OBJECTIVE

●Derive Satisfaction from my work and input my best to apply my skills and knowledge.

●Ensure every professional activity as value addition to the organization and myself.

●Is a member of strong professional team committed to excellence and innovation.

PERSONAL SKILLS AND COMPETENCE

Permanent Address: Mechinagar-06, Kakarvitta, Jhapa, Nepal

Language: Fluent in English and Nepali, Intermediate in Hindi

Nationality: Nepali

DOB: 20 Ashad 2052 B.S

Marital Status: Unmarried

Contact this candidate