Theresa Brenner
Mobile, AL *****
*******************@***********.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Alorica - Mobile County, AL
March 2020 to Present
• Answered and monitored phone calls
• Provided excellent customer service
• Supervised agents
• Assisted customers with prepaid debit cards/removed blocks on cards
• Assisted customers bank account
• Managed customer accounts
• Resolved customer issues
Cashier
Sam's Club
October 2011 to August 2012
Sales Associate
Old Navy
August 2011 to October 2011
Greeted customers
Education
Bachelor's degree in Business Information Systems
Ashford University - San Diego, CA
August 2021 to Present
Bachelor's in Information Technology
Grand Canyon University - Phoenix, AZ
July 2017 to February 2021
Network Technician Diploma in Information Technology Virginia College - Mobile, AL
October 2016 to June 2017
GED
Bishop State Community College - Mobile, AL
August 2014 to October 2014
Skills
• POS
• Host
• Customer service