Customer Relations Business Operations
Resume:
JOHN CARBAJAL
PROFESSIONAL SUMMARY
Proven leader and logistics worker with a track record of enhancing operational efficiency at Publicidad JyM and Etiquetas Progreso S.A. Excelled in inventory management and customer relations, significantly improving client satisfaction and repeat business. Skilled in team collaboration and adept at driving results through innovative process improvements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
SKILLS
Scanning and sorting incoming and
outgoing stock
Receiving, stocking, and stacking
Pulling, packing, and loading Strong sense of time organization and urgency
Able to work independently and
within a team
Customer Relations
Small business operations Relationship Building
Inventory Management
WORK HISTORY
December 2018 - March 2024
Publicidad JyM - Owner, Lima - Peru
November 2008 - October 2018
Etiquetas Progreso S.A. - Logistics - Shipping and Receiving, Lima - Peru
• Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
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Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
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Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
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Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
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• Evaluated suppliers to maintain cost controls and improve operations. Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
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********@*****.***
Harrison, NJ 07029
Bold Profile
EDUCATION
No Degree, Accounting
Idat, Lima - Peru
July 2002
High School Diploma
Antonio Raymondi, Lima -
Peru
December 1990
LANGUAGES
English
Spanish
• Pulled, verified, and packaged items for shipment. Managed inventory control with meticulous attention to detail, ensuring accurate stock levels.
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Organized storage areas to optimize materials movements and minimize labor hours.
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Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
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Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
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• Collaborated with manufacturing and supply chain management.
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