Shift Leader

HAILEY GREULICH

Tampa, FL (C) 252-***-**** **************@*****.***

EDUCATION

University of South Florida May 2024

Bachelor in Environmental Science Tampa, FL

Minor in Biology

Santa Fe College May 2022

Associates of Arts in Animal Science Gainesville, FL

WORK EXPERIENCE

Texas Roadhouse September 2022 - Current

Server Wesley Chapel, FL

●Efficiently helping and meeting customers wants and needs.

●Address customers' inquiries and concerns.

●Engaging with customers to build onto our store's regulars.

●Handle and manage money and credit cards to process transactions.

Five Guys August 2018 - February 2023

Shift Leader Gainesville & Tampa, FL

●Successfully controlled and managed the production line, prepared the team to be able to achieve getting orders out in a timely manner while sales increased towards $5000 each shift.

●Prepared and analyzed money through logging data into Microsoft Excel which allows upper management to record the store’s progress daily.

●Produced weekly labor schedules, resulting in smooth shifts, high shopper scores, and more bonuses.

●Placed bi-weekly truck orders to ensure the store has enough products and produce to get through the week.

●Trained new employees the ways of the production and organization of the store to improve efficiency in new employees.

●Efficiently addressed customer inquiries and concerns using problem solving skills which resulted in higher satisfaction and regular customers.

Orange & Blue September 2019 - December 2019

Store Operator Gainesville, FL

●Operated a store alone selling $5,000 worth of merchandise.

●Provided customer assistance in getting shirts, selecting sizes, and finding prices.

●Processed transactions of credit and cash payments on a register.

●Kept store organized and clean.

●Gathered information on what types of shirts were selling more and communicated to Campus Outfitters.

LICENSE & CERTIFICATIONS

ServSafe September 2020 - September 2025

Food Handler Certificate August 2022- August 2025

Florida Boating License

VOLUNTEER & INVOLVEMENT

Iwakuni Beach Clean-up

Humane Society Newbern, NC

ADDITIONAL INFORMATION

Leadership Experience: Manager at Five Guys, and captain of high school cross country and softball teams.

Interests: Environmentalism, Conservation, Animals, Marine Life, Plastic Pollution

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