Customer Service Mental Health
Resume:
MEGAN DEBO
Ashburn, VA *****
*********@*****.*** 703-***-****
Objective
Well-rounded professional in education/child care, customer service, and office work. With holding these multiple jobs, I take pride in all I do and work extremely hard to meet the expectations for my employers and clients. I am proud to have such a wide variety of experience in order to excel at many different positions.
Skills & Abilities
Microsoft (Excel, Outlook, PowerPoint, Word), Adobe, Research, Organization, Detail, Customer Service, Communication, Event Planning, Multi-tasking, Efficiency
Experience
ABA Assistant Instructor– The Arc of Loudoun
09 / 2022 – 12 / 2022
●Worked with Autistic children of all ages.
●Met with their IEP goals daily.
●Certified in ABA qualifications.
●Certified in Professional Crisis Management.
●Worked consistently with staff to meet all safety needs of the classroom.
●Went on outings with the children teaching them daily skills.
CONCIERGE - ASHLEIGH at LANSDOWNE
07 / 2021 – 09 / 2021 & 01 / 2022 – 04 / 2022
●Answered phone calls.
●Set salon, transportation, and event appointments for Residents and family.
●Delivered packages.
●Kept financial deposit records for the business office.
●Helped when needed serving in the dining room.
●Walked Assisted Living Residential Dogs.
●Answer any questions and concerns from Residents and family members.
●Made an effort to visit Inspiritas/Memory Care when needed.
●Abided by HIPPA Rules and Regulations.
●Proofread and corrected any grammatical needs on documentations.
●Always was available when any team members/co-workers needed any assistance.
MENTAL HEALTH SPECIALIST - NORTH SPRING BEHAVIORAL HEALTH CARE
09 / 2021 – 11 / 2021
●Worked with children with many backgrounds along with mental health diagnoses.
●Followed all safety and precaution policies.
●Communicated with coworkers/staff in multiple departments on a daily basis.
●Displayed enthusiasm and knowledge about the daily activities.
●Addressed negative behavior and provided positive reinforcement.
●Routinely built a strong teamwork with the Residents.
●Assisted with individual medical needs.
RECEPTIONIST - ASHBURN STERLING INTERNAL MEDICINE AND PEDIATRICS
03 / 2021 -06 / 2021
●Effective in handling office tasks in a busy physician practice.
●Answered any questions or concerns patients may have.
●Checked in patients, verified insurances, organized faxes, and took copays.
●Abided by HIPPA Rules and Regulations.
●Took initiative in learning any medical terms to achieve my position at the best of my ability.
APPOINTMENT SERVICE REPRESENTATIVE - AUTONATION TOYOTA
07 / 2018 – 03 / 2019
●Provided customer service by answering phones and scheduling appointments.
●Promoted sales regarding maintenance on company promotions.
●Assisted with customer satisfaction with any information needed.
●Displayed enthusiasm and knowledge about the daily activities.
●Worked consistently with co-workers on daily routines in all departments.
●Displayed teamwork on a daily basis.
TEACHER - LOUDOUN COUNTY PUBLIC SCHOOLS
09 / 2015 – 04 / 2017
CAMP SUPERVISOR - PARKS AND RECREATION
05 / 2015 – 08 / 2016
●Consistently provided professional, creative and engaging lesson plans.
●Promoted the power of learning through hands-on activities.
●Followed all safety and precaution policies.
●Communicated with parents to help their child achieve learning goals.
●Made sure children were always prompt and completed a daily routine.
●Displayed enthusiasm and knowledge about the daily activities.
●Addressed negative behavior and provided positive reinforcement.
●Routinely built a strong team with children and co-workers.
●Assisted with individual medical needs and first-aid certified.
Education
COLLEGE OF COASTAL GEORGIA, Brunswick, GA
Bachelor of Arts: Middle Grades Education: Graduated 2014
Dean’s List: Spring 2013 and Fall 2013 President’s List: 2014
SHEPHERD UNIVERSITY, Shepherdstown, WV
Transfer: Elementary Education
STONE BRIDGE HIGH SCHOOL, Ashburn, VA
Graduated: 2006
ACTIVITIES/
ORGANIZATIONS/
CERTIFICATIONS
RBT Course-2nd Edition on Task List
August 2022
Overall Employee of the Month: AutoNation Toyota:
December 2018
Volunteer Work: Blue Ridge Hospice:
March 2018 - August 2018
Association for Coastal Educators (ACE) & Student Professional Association of Georgia Educators (SPAGE): August 2012 - August 2014
Contact this candidate