Academic Support Network Administrator

MAHALAKSHMI AMBEKAR

316-***-**** ***************@*****.*** MAHALAKSHMI A LinkedIn Dallas,Tx

EDUCATION

Wichita State University August 2021 - December 2023

Master of Electrical & Computer Engineering Wichita, KS

Anna University August2014 - July 2018

Bachelor of Electronic and Communication Engineering Chennai, India

WORK EXPERIENCE

Intern December 2023 to Present

VIbiz Solution Dallas, Tx

•Provided personalized academic support, ensuring students' concerns were addressed promptly and effectively.

•Implemented annotation-specific Python packages through Anaconda Navigator, streamlining the image labeling process and reducing project completion time by 30%.

•Configured customized workspaces in VSCode and optimized environments for efficient image labeling and annotation tasks, resulting in a 40% reduction in annotation time and improved task accuracy by 25%.

Graduate Teaching Assistant August 2021 to December 2021

Wichita State University Wichita, KS

•Provided personalized academic support, ensuring students' concerns were addressed promptly and effectively.

•Demonstrated deep knowledge in Digital Signal Processing (DSP) and Circuit Theory, aiding students in grasping complex concepts.

•Provided personalized academic support, ensuring students' concerns were addressed promptly and effectively.

•Managed communication efficiently, responding swiftly to student inquiries and fostering a supportive learning environment.

Network Administrator July 2019 to December 2020

Wipro Technologies Chennai, India

•Orchestrated the design, configuration, and management of extensive enterprise and data center networks, enhancing system architecture.

•Showcased expertise in Cisco routers, switches, Fortinet firewalls, and VPN solutions, optimizing LAN/WAN infrastructure by 25% and boosting overall network performance.

•Implemented and fine-tuned routing protocols (OSPF, EIGRP, BGP), and configured key network elements like Catalyst switches, VLANs, spanning tree protocols, and SNMP, ensuring efficient data transfer and high communication efficiency.

•Led troubleshooting efforts, utilized advanced monitoring tools, conducted regular data backups, and collaborated with cross-functional teams to ensure alignment with organizational goals

Network Administrator May 2017 to June 2019

Tech Mahindra Chennai, India

•Expertly facilitated the installation, configuration, and maintenance of critical network hardware including routers, switches, and VoIP equipment, establishing a robust and reliable network foundation.

•Collaborated with senior network engineers on complex projects to upgrade and expand network capabilities, actively participating in troubleshooting sessions that improved overall network performance and efficiency by 15%.

•Demonstrated mastery in deploying Cisco routers, switches, Fortinet firewalls, and VPN solutions, leading to a 25% optimization of LAN/WAN infrastructure and significantly enhancing network performance.

•Implemented and optimized key routing protocols (OSPF, EIGRP, BGP) and configured essential network elements such as Catalyst switches, VLANs, spanning tree protocols, and SNMP, ensuring effective data transfer and communication efficiency.

SKILLS

Technical: Networking Protocols, Router and Switch Configuration, Firewalls and Security, Wireless Networking, Wireshark, Python, C, C++, MATLAB, Linux.

Remediation & Troubleshooting: Network troubleshooting, Incident Response, Root Cause Analysis, Log Analysis, Problem Resolution Documentation, Collaborative Troubleshooting, Customer Support.

Risk Management: Incident Response Planning, Risk Mitigation Strategies, Security Policy Development, Vendor Risk Management

Soft Skills: Collaborative Team Player, Client Relationship Management, Solution Orientated, Strategic Planning, Continuous Learning

Certification: LINUX, AWS

PROJECTS

Network Infrastructure Optimization Wipro Technology August 2019

•Configured and optimized Border Gateway Protocol (BGP) to ensure efficient routing and connectivity in large-scale network environments.

•Designed and implemented robust firewall solutions using Cisco ASA and Fortinet platforms, enhancing network security protocols and reducing vulnerability exposure by 45%.

•Managed firewall configurations and policy updates to ensure continuous protection against emerging security threats, maintaining a 99.9% uptime and compliance with industry standards.

•Administered Cisco Call Manager for a large enterprise, overseeing VoIP services that supported over 5,000 end-users, enhancing communication efficiency and system reliability.

•Conducted routine updates and maintenance on Cisco Call Manager, improving call quality and system performance, resulting in a 30% reduction in user-reported issues.

•Expertise in the deployment and management of complex computer networking solutions, including TCP/IP configurations, DNS management, and network troubleshooting.

Enterprise Network Architecture and Security Wipro Technology January 2020

•Implemented system configuration changes, boosting network efficiency by 30% across enterprise infrastructure.

•Led the deployment and operational management of network infrastructure across multiple data centers, specializing in Cisco Nexus (N2K, N3K, N5K, N7K, N9K) and IOS Catalyst (3850, 9500, 9300) platforms, enhancing system reliability and performance.

•Engineered and executed network routing and switching protocols including EIGRP, BGP, IS-IS, STP, and RSTP, ensuring robust network architecture and seamless data communication.

•Configured EIGRP for seamless communication within autonomous systems, optimizing routing parameters and load balancing.

•Configured IPsec VPN tunnels to establish secure communication channels over public networks, ensuring confidentiality and authenticity of data.

•Demonstrated proficiency in Layer 3 networking protocols and technologies, including routing and IP addressing, to design and implement scalable network architectures.

Global Network Optimization & Security Tech Mahindra July 2018

•Led the integration of VoIP within substations, improving communication efficiency by 40%.

•Led the deployment of advanced WAN solutions including MPLS, Viptela SD-WAN, and DWDM across international offices to ensure high-speed connectivity and network resilience.

•Spearheaded the configuration and management of complex Layer 3 protocols such as IPv4, BGP, OSPF, and EIGRP, optimizing routing and reducing latency across the corporate network.

•Leveraged advanced troubleshooting techniques to diagnose and resolve network issues promptly, minimizing downtime and ensuring uninterrupted operations.

•Managed ARP cache and MAC address tables to facilitate efficient address resolution and prevent ARP spoofing attacks.

•Configured VLAN Trucking Protocol (VTP) to streamline VLAN management and propagation across the network infrastructure.

•Deployed Video Teleconferencing (VTC) solutions for remote collaboration, ensuring high-quality audio and video communication.

•Implemented PRTG network monitoring tool to monitor network performance and identify potential issues proactively.

Cloud Network Optimization and Security Tech Mahindra May 2017

•Directed a project to improve cloud infrastructure by integrating networking, security, and cloud technologies, increasing system efficiency by 30%.

•Conducted system administration on Linux with Python scripting for automation and collaborated with VMware for virtualization, optimizing LAN/WAN performance.

•Implemented secure VPN connectivity across Azure and AWS with IPsec, enhancing data privacy.

•Designed and optimized WIFI networks to provide reliable wireless connectivity, ensuring seamless access for users.

•Configured Layer 2 switching technologies such as VLANs and trucking to segment network traffic and optimize bandwidth utilization.

•Conducted debugging of network protocols and configurations to identify and resolve issues affecting network performance.

•Configured Palo Alto Networks firewalls to enforce security policies and protect against network threats and intrusions.

•Tuned network performance parameters and configurations to optimize network operation and meet performance requirements

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