Project Management Manager

PHOEBE KING

Evanston, IL *****

773-***-**** • **********@***.*** • phoebeking.net • linkedin.com/in/phoebeking

COPYWRITER • PROJECT MANAGER • COPY EDITOR

Adaptable, collaborative Content Marketing professional who delivers expert copywriting, editing and project management services. Proficient managing strategic campaigns across multiple channels and have earned clients’ praise for my attention to detail and adherence to deadlines.

AREAS OF EXPERTISE

Copywriting

Project management

Content strategy

Web content / SEO

AI – BingChat and ChatGPT

Copy editing and proofreading

AMA, AP, APA styles

PROFESSIONAL EXPERIENCE

SENIOR COPYWRITER 5/2022 – 5/2024

Medline Industries, LP, Northfield, IL

Wrote web pages, emails, digital ads, brochures, sell sheets and more for medical products company, leveraging SEO best practices for increased optimization and user engagement

Participated in discovery and planning meetings and performed metrics on campaigns

FREELANCE COMMUNICATIONS SPECIALIST 8/2007 – 5/2021

Chicagoland area

Industries: Education, Healthcare, Information Technology, Pharma, Trade Associations

Delivered a wide range of professional copywriting, content strategy, copy editing, public relations and digital marketing services to nonprofit organizations and commercial clients

Clients included: American Association of Neuroscience Nurses, American Migraine Foundation, American Pain Society, Association Management Center, Evive, Inbound Junction, International Headache Society, McGraw-Hill, Physicians Interactive, Tiger Stripe Publishing

Selected accomplishments

Increased registrations by 31 percent with press release that resulted in a front-page article

Increased subscriber list by as much as 22 percent weekly with email marketing campaign

Updated web content for clients, using proven white-hat SEO strategies, boosting traffic by as much as 1,200 percent over 6 months

CUSTOM CONTENT MARKETING MANAGER – 19-months – Project based

Healthcare Information and Management Systems Society (HIMSS), Chicago, IL

Delivered content strategy, copywriting and project management expertise in health IT space

Managed freelance writers to produce high-quality content relevant to the HIMSS audience

Selected accomplishment

Streamlined production processes, resulting in team-building and greater efficiency

BUSINESS SUPPORT SPECIALIST II – 4-month contract

Astellas Pharma US Inc., Northbrook, IL

Helped strategically launch Medical and Development intranet and curated weekly email digest that boasted a 94 percent open rate while on agency assignment (West Monroe)

Provided Microsoft SharePoint expertise to internal stakeholders

CONTENT EDITOR – 5-month contract

CDW, Lincolnshire, IL

Worked with agency team (Manifest) to deliver exceptional content marketing materials that benefited Fortune 100 partners: magazines, white papers, blog posts, infographics

PROJECT EDITOR – 3-year contract

Scott Foresman (Pearson, now Savvas Learning Co.), Glenview, IL

Managed reprint cycle for student and teacher editions of award-winning reading program

Copy edited the core curriculum plus several ancillary products

Worked independently to manage workflow and meet deadlines, developing proficiency in writing to grade level and implementing state standards

SENIOR EDITOR 8/2003 – 9/2004

Health Newsletters Direct, Evanston, IL

Supervised vendor writing, proofreading and translation of content into multiple languages

Selected accomplishment

Heightened client satisfaction by improving content quality and editorial processes and ensuring the timely delivery of consumer-based healthcare newsletters

TECHNICAL SOFTWARE EXPERTISE

Adobe InCopy, InDesign, Photoshop; AWeber; BingChat and ChatGPT; HubSpot; Microsoft Office Suite, including Outlook, SharePoint; Constant Contact; Survey Monkey; EasyMediaList.com; Google AdWords, Analytics; PoliteMail (internal communications); Salesforce Slack, Tableau; Semrush; WYSIWYG and proprietary content management systems and database administrative programs

EDUCATION

Roosevelt University, Chicago, IL (2002)

Bachelor’s degree – Major: Communication

Emphasis: Print journalism

PROFESSIONAL DEVELOPMENT

SEO Strategies

Interaction Design and UX Design

Writing for the Web

Emotional Intelligence Workshop

Managing Multiple Projects SkillPath Seminars

Pg-2

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