Customer Service Los Angeles
Resume:
REGINA RONDARIS
Los Angeles, CA *****
******.**********@*****.***
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Work Experience
Resident Aide
Advanced Nursing Services-Gardena, CA
April 2022 to Present
Organized and administered medications on schedules to alleviate symptoms and improve quality of life. Ran errands for clients and drove to appointments to maintain wellness and support daily living needs. Provided close monitoring and observation of patients. Monitored client behaviors and emotional states, reporting concerns to PM and documenting information in files.
Organized games and other activities to engage clients and offer mental stimulation. Recorded patient conditions and vital signs.
Implemented behavior modification techniques to maintain calm milieu. Delivery Driver
GrubHub-Los Angeles, CA
April 2020 to March 2021
Grouped and routed deliveries according to designated areas to maintain efficient delivery times. Handled merchandise in accordance with product handling standards. Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
Performed deliveries throughout greater Los Angeles area. Delivery Driver
Postmates, UberEates, Instacart, Doordash, GrubHub-Los Angeles, CA January 2017 to March 2021
Grouped and routed deliveries according to designated areas to maintain efficient delivery times. Handled merchandise in accordance with product handling standards. Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Notified customers of delays to decrease calls to support. Maintained safe driving habits to protect property and general public on roadways. Performed deliveries throughout greater Los Angeles area. Driver
Lyft-San Jose, CA
January 2017 to January 2019
Utilized GPS to optimize routes and continuously meet estimated delivery times. Achieved consistently high customer scores due to exceptional service. Transported riders to designated stops according to pre-determined schedules. Demonstrated professional conduct with clients to deliver outstanding customer service. Interacted with customers pleasantly to meet needs and drive satisfaction. Education
High School Diploma
Franklin High School - Los Angeles, CA
June 1992
Skills
• Vital Signs Collection Willingness to Learn
Observation Documentation Meal Preparation
CPR Certification
• Driving
• Delivery Driver Experience
• Care plans
Certifications and Licenses
CPR Certification
Driver's License
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