Project Management Operations Manager

Benjamin Nadel

773-***-**** ********@*****.*** LinkedIn

Results-oriented operations and procurement professional specializing in logistics coordination, vendor management and inventory management. Organized and proactive with strong project management, communication, and planning abilities. Focuses on operational excellence, process improvement and profitability. Self-starter able to prioritize multiple projects simultaneously in a fast-paced environment.

Core Competencies

•Strategic Planning

•People Leadership

•Request for Proposals

•Tableau Analytics

•Sourcing Analysis & Support

•Sage 300 ERP

•Contract Management & Compliance

•Microsoft Dynamics, Excel & PowerPoint

•LinkedIn Certifications in SAP – Essential Training, Sales & Distribution, and Material Management

•Minority Owned Business Certification Process

Work Experience

Regional Vendor Manager Lessen, Inc. Chicago, IL June 2022 – March 2024

Technology-based facilities and property management company with a strong national presence

•Lead and manage a regional portfolio of ~500 vendors completing 30,000 work orders annually to deliver positive client outcomes while achieving internal and external KPIs and Service Level Agreements

•Responsible for the continuous improvement of a regional vendor network by creating and developing strong relationships with vendors and leveraging those relationships to drive performance output.

•Creatively develop vendor coverage solutions and forecast potential impact to operations

•Conduct data analysis to support management of vendor base; provide in-depth vendor performance analysis

•Responsible for reviewing vendor alignments, performance, and optimizing future season execution of reactive work orders as well as rounds of Preventative Maintenance

•Develop negotiation strategies and participate in high profile negotiations with vendors on price, delivery, terms

•Meet and collaborate with Product and IT to develop improved tools and reporting to drive vendor performance

•Oversee hands on vendor training, ownership of the dispatch plan to award work, performance metric delivery and coaching, and affiliate feedback collection to drive product and process improvements.

Operations Manager Fleurco Products Inc. Elmhurst, IL July 2021 – January 2022 Bathroom design, manufacturer, and distributor of over 500 categories sold to B2C with 3 US locations.

•Oversaw $2M physical inventory with 500+ categories. Managed order process and monitored levels to improve inventory control methods. Liaised with other branches to procure products quicker and more efficiently.

•Managed all workplace services, including multiple warehouses, janitorial, office needs, and facilities.

•Analyzed ERP reports and live tracking data sheets to ensure appropriate levels of inventory. Identified potential supply chain disruptions and provided solutions.

•Assessed logistics and negotiated supplier quotes based on pricing and availability.

•Led build out of second local warehouse to double space, providing an additional 10K square footage.

•Introduced shipping label and sales order processes to improve efficiencies and reduce reporting errors.

•Recruited, hired, and trained warehouse and customer service employees.

Procurement & Operations Manager Black Dog Foods, LLC Chicago, IL March 2014 – July 2021

Broad-line foodservice distributor with an extensive line of specialty and exclusive products.

•Initiated and secured minority owned business (MBE) certification. Successfully won 44 multi-year contracts with State of Illinois and Cook County. Filed renewals and extensions resulting in revenue growth of 165%.

•Reviewed government-funded RFPs to analyze previous sales and order patterns to formulate costing model.

•Managed budgets and P&L. Accountable for $2.5M annual revenue, achieving 18% profit margin.

•Oversaw and managed operations for office food & beverage service, including all purchasing and logistics

•Originated exclusive partnership with grocery data company to track food trends and analyze competitive data.

•Sourced products and negotiated better pricing. Implemented inventory control processes to decrease waste by 75%. Monitored $100K of rotating inventory in 10K square foot cold and dry storage warehouse.

General Manager Urban Counter / America’s Dog Chicago, IL April 2008 – March 2014

•Accountable for overall management of franchise location. Hired staff, ordered inventory, and financial management.

•Re-branded new concept restaurant including space buildout, procurement of vendors, menu design, costing and marketing strategy. Monitored P&L, budget adherence, inventory controls, labor costs and supply chain.

Education

DePaul University Chicago, IL Bachelor of Arts in General Business

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