Front Office Assistant

CURRICULUM VITAE

PERSONAL INFORMATION

Full Name Pompe Anais

Gender Female

Nationality Mauritian

Date Of Birth 08 July 2001

Age 22

Martial Status Single

Email ***********@*****.***

Adress Camp Marcelin Route Jean Paul 2 Flacq

Phone Number +230********

CAREER OBJECTIVE

Friendly and courteous .Versed in quickly and accurately answering questions,offering information and completing quick check-in or check-out services.Delivers dynamic service and fosters positive relationship with guest and coworkers

EDUCATIONAL BACKGROUND

Modern College Flacq (SC)

MITD ECOLE HOTELIERE SIR GAETAN DUVAL -EBENE (NC4 Front Office Supervisory Skills)

SKILLS

Hospitality Service Billing and Invoicing

Planning Handling guest request

EXPERIENCE

Front Office Assistant (06/2019 to 03/2023)-Veranda Palmar Beach Belle Mare

Greeted customers and provided assistance with inquiries

Organized filling system for customer records and documents

Answering incoming calls responded to voice calls and transfer calls as needed

Processed payments from customers using cash and credits cards

Dealing with guest complaints

Casual Baby Sitter (11/2018 to 10/2019)-Four Seasons Resorts Beau-champ Flacq

Languages

French (Proficient) & English (Advanced)

Hobbies

Sport Reading

Photographic Volunteer for charity

association