Forklift Operator Customer Service

RAJINDER SINGH ** Green Gate Blvd Cambridge, Ontario, N3H 0C3, Canada.

Email : ***********@*****.*** Mobile : +1-647-***-**** AVAILABILITY: Full-Time (Weekends & Weekdays)

SKILLS SUMMARY & CERTIFICATIONS

• Forklift Operator: Counter Balance, Reach Truck, Walkie Rider, Order Picker, Dock Stocker, Fall Arrest.

• Language Skills (Multilingual): Fluent in English, Hindi & Punjabi.

• Qualitative Skills:

Punctual in meeting deadlines and essential goals in a timely manner.

Excellent phone etiquette in order to provide the highest level of customer service.

Can Successfully work on projects without much supervision and guidance from peers.

Expertise in client services, account management and relationship building.

Improving customer experience, building customer loyalty, and Maintaining customer satisfaction.

Patience, Active listening, and Problem-Solving. PROFESSIONAL EXPERIENCE & VOLUNTEER WORK

Gurudwara Singh Sabha, Cambridge (Volunteer Work) Jan 10 to till

• Distribution of Langar

• Maintain, clean, and upkeep Gurudwara Sahib.

• Help set up and organize special events.

Assistant Mechanic (DASHMESH MOTOR GARAGE, Jalandhar, India). Nov 2021 to August. 2023

• Welcoming customers and greeting them with a positive attitude.

• Enhanced vehicle performance by conducting thorough inspections and identifying necessary repairs.

• Increased customer satisfaction by delivering timely and efficient maintenance services.

• Maintained a safe work environment by adhering to safety protocols and proper equipment usage.

• Assisted in complex repair jobs, developing advanced technical skills and increasing overall shop productivity. Packaging Handler & Forklift Operator (MARUTI SUZUKI, Jalandhar, India). Feb 2019 to Oct 2021

• Ensured high-quality product presentation by conducting thorough inspections of completed packages before shipment.

• Reduced material waste by refining packaging techniques and optimizing the use of resources.

• Enhanced packaging efficiency by implementing improved organization and workflow strategies. Welder/Fitter (SEA MARINE SERVICES, (SHIPYARD/DRY DOCK), Mumbai, India). Oct 2014- May 2018

• Repair and replace damaged parts of the ship with cutting and welding.

• Used iron and steel sticks for welding and performed different positions like Flate run, Vertical run, Horizontal run and overhead run.

• Increased production efficiency with expert time management skills and adherence to project deadlines.

• Enhanced welding quality by following precise welding procedures and maintaining proper equipment settings. EDUCATION

Mehar Chand Technical Institute, Jalandhar, India May 2019 Diploma in Motor Mechanic

Don Bosco Maritime Academy, Mumbai, India May 2014 Basic Marine Welder/Fitter Course

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