Customer Service Delivery Driver

Marlon Jennings Jr.

Norwalk, CA 562-***-**** *************@*****.***

Objective

Hardworking and team-oriented professional with several years of experience in the transportation industry, and a solid background in customer service seeking employment with the opportunity for growth.

Experience

Delivery Driver

Davison USA (FedEx Ground) – Fullerton, CA 2019-2022

Completed a daily pre-trip inspection checklist before first delivery of the day.

Practiced safe & secure methods to load, unload, prepare and operate delivery vehicle to avoid damages to goods.

Ensured consistent, accurate and timely delivery.

Established and maintained excellent customer relationships.

Answered customer questions regarding delivery promptly and accurately.

Verified all dispatch instructions.

Driver

EMM (FedEx Ground) – Los Angeles County, CA 2018-2019

Completed a daily pre-trip inspection checklist before first delivery of the day.

Practiced safe & secure methods to load, unload, prepare and operate delivery vehicle to avoid damages to goods.

Ensured consistent, accurate and timely delivery.

Established and maintained excellent customer relationships.

Answered customer questions regarding delivery promptly and accurately.

Verified all dispatch instructions.

City Carrier Assistant

USPS – Torrance, CA 2016-2017

Responsible for safely operating mail vehicle.

Organized and cased mail for delivery.

Established and maintained excellent customer relationships.

Following all workplace safety regulations.

Deliver mail and packages to customers (business and residential) on the assigned route.

Answer customer questions and concerns regarding the postal service.

Dock Worker

Daylight Transport – Los Angeles, CA 2009-2015

Unloaded freight using a forklift.

Prepared pallets of boxes for easy transportation.

Loaded products onto trailers with high and tight technique to utilize space.

Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.

Worked at a rapid pace to meet tight deadlines.

Specialized in loading Anthony International, Sony, Panasonic and Cannon.

Education

High School or Equivalent

Downey High School- Downey, CA

Skills & abilities

Customer service

Driving experience

Phone etiquette

Delivery experience

Warehouse experience

Freight experience

Inventory control

Communication skills

Forklift certified by OSHA

Load & unload

Logistics

Pallet jack

Packaging

Shipping & receiving

Data entry

Organizational skills

Computer literate

Proficient in Microsoft Office (Word, Excel, PowerPoint, etc.)

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