Bartender/Cosmetologist
Resume:
EMPLOYMENT HISTORY
FEB **** - PRESENT
Banquet Bartender, Adero, Fountain Hills
OCT 2022 - PRESENT
Mobile Bartender, Pour Masters, Phoenix
JUN 2002 - PRESENT
Cosmetologist, Blades&Shades, Phoenix
SKILLS
Customer service Team collaboration
Workflow optimization Inventory management
Customer engagement Client Relations
EDUCATION
License in cmCosmetology, La James College of Hairstyling and Cosmetology, Davenport, Iowa Graduated with honors, as well as in a timely manner. 3502 W Riordan Ranch Rd, Phoenix,
85083
***********@******.***
TERESA ERNST
COSMETOLOGIST/BARTENDER
PROFESSIONAL SUMMARY
Cosmetologist/Bartender with over two decades of experience, excelling in customer service, team collaboration, and workflow optimization. Renowned for implementing innovative service strategies and meticulous inventory management that significantly enhance client satisfaction in both cosmetology and bartending sectors. Committed to leveraging deep industry knowledge and creative solutions to continue elevating service standards and operational efficiency. Prepare and serve cocktails at events, ensuring guest satisfaction and timely service. Manage inventory and restock bar supplies, maintaining optimal stock levels. Collaborate with event staff to coordinate drink service and enhance guest experience. Handle cash and card transactions efficiently, maintaining accurate financial records. Resolve guest complaints promptly, ensuring a positive event atmosphere. Increased event revenue by promoting premium drinks and upselling. Trained new staff on cocktail techniques and customer service best practices. Conducted thorough quality checks to ensure every drink met high standards. Boosted customer satisfaction by swiftly resolving issues at events. Manage mobile bar setups, ensuring efficient service and high customer satisfaction. Maintain precise inventory records, ensuring no detail is overlooked in mobile bartending. Provide exceptional bar service, consistently exceeding customer expectations. Optimize workflow and customer interaction through creative mobile bartending solutions. Introduce unique cocktail offerings, boosting customer engagement and satisfaction. Elevate client satisfaction by consistently delivering top-tier bar services at diverse venues. Analyze customer preferences to tailor cocktail menus, increasing repeat engagement. Expertly enhanced client satisfaction by delivering top-tier cosmetology services. Maintained precise records of client preferences and treatment histories. Eagerly engage in continuous learning to master the latest industry trends and techniques. Streamline salon operations, ensuring efficiency and enhanced client flow. Boost client retention by personalizing beauty treatments and follow-ups. Mentor junior cosmetologists, elevating team skills and service quality. REFERENCES
Ernesto Lopez
ADERO
********@*****.***
Bob Fisher
BRYCON
*******@******.***
Stephanie Wilson
POUR MASTERS
COURSES
MAR 2022 - MAR 2022
Learn2Serve Certificate at 360 Training
MAY 2022 - MAY 2022
Title IV Liquor certificate at 360 Training
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