Senior associate

Gayathri S

Senior Associate

A career opportunity with technology firm where I can learn, grow and add value to the organization and I am willing to work in a challenging environment.

WORK EXPERIENCE

Wipro Technologies-Senior Associate

September 2021 - Present

• Working as Senior associate -Subject Matter

Expertise on Order Management (Order to Cash

process)

• Responsible for end-user process of SAP Sales and Distribution (SD)

• Working on Back office and coordinated with FO

team backups.

• Created Customer records, Inquiries, new

business quotes, order booking, invoicing, new

Contract creation /amendments, contract

activation, DAAS, Renewals & Entitlements

• Prepared Invoices and handled credits and rebills

• Worked extensively on warranty & Device as

Service (DAAS)

• Enhanced Business control, unbilled & disputes

reports, which led to on time delivery of Invoices to customers.

• Analyzed & cancelled customer reworks &

escalated cases that has led to increased KPI

standards.

• Utilizing Automation for the delivery the

electronic Invoices to the Client during COVID

situation and it reduce the paperwork, improves

the efficiency up to 10%.

• Mentored new buds in the team for their

betterment & 100 % Quality on process.

Accenture PVT LTD - Process Associate

September 2019 – May 2021

• Analyzed all required documentation from providers for successful enrollment into the Medicaid programs: Traditional Medicaid, Texas Health Steps Medical and Dental, and the Children with Special Healthcare

Needs Services Program.

• Analyzing the Client background Such as KYC -

Ensured integrity of enrollment eligibility processes.

• Looking into Client record such as Follows up with clients in an efficient and timely manner.

• Audited, mentored, supported, and suggested

improvements and recommendations meet client

Satisfaction.

• Key all provider demographic and enrollment

Data into SAP and Care Computer System.

• Timely follow up with payers to ensure receipt of application and needs to complete enrollment.

EDUCATION

Bachelor of Computer science

S.I.V.E.T Arts and Science College Chennai

SKILLS

• Decision-making

• Calm under pressure

• Time management, quick learner

• Teamwork and collaboration

• Work planning & prioritization

• Goal setting

Awards & Achievement

Wipro Technologies- Inspiring performer.

CERTIFICATIONS

Digital marketing.

LANGUAGES

English - Full Professional Proficiency.

Tamil - Full Professional Proficiency.

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