Data Entry Customer Service
Resume:
SUMMARY
SKILLS
EXPERIENCE
EDUCATION AND
TRAINING
NATALIE
BURTON
*************@*****.***
Loganville, GA 30052
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
• Error identification
• Verifying data accuracy
• Collecting information
• Data Collection
• Inbound and Outbound Calling
Customer Relationship Management
(CRM)
•
• Administrative Support
• Typing proficiency
• Reporting and documentation
• Account Reconciliation
• Call center background
• Meticulous attention to detail
• Administrative support specialist
REMOTE DATA ENTRY CLERK 02/2020 to Current
Data Dimensions, LLC - Janesville, WI
• Maintained confidentiality of sensitive information entered into the system.
• Reviewed existing information for accuracy and made necessary corrections. Performed data entry from paper documents, emails, and other sources into computer systems.
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Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
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CUSTOMER SERVICE REPRESENTATIVE 06/2015 to 09/2019 E-Solution IT Service - Atlanta, GA
Provided excellent customer service to resolve customer complaints in a timely manner.
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Maintained detailed records of customer interactions, transactions and comments for future reference.
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Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
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COLLECTIONS MANAGER 01/2009 to 05/2015
Craig R Goodman Law Office - Decautur, Georgia
• Supervised a team of 10 collectors in order to maximize efficiency and effectiveness. Conducted weekly meetings with collection staff to discuss progress, issues, and best practices.
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Provided guidance and assistance to customers regarding payment plans or other options for resolving delinquencies.
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Corner Stone Christian Correspondence High School - Townsend, GA High School Diploma
05/2000
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