Customer Service Buena Park

MARILOU BULAON

**** ******** ******, ***** **** CA 90620 - 337- 2654

**************@*****.****

Dependable server with experience providing efficient, high-quality customer service to guests. Adaptable with experience in personal development, team collaboration and resolving issues with costumes, staff and management

EXPERIENCES

August 16 2023 - Present

Caregiver

Town and country Manor

555 E. Memory Ln, Santa Ana, CA. 92706

Responsibilities

Provide companionship and services to improve the living environment of loved ones.

Assists residents with activities of daily living including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan.

Allows and encourages residents to do as much of their own care as possible.

August 2024 - March 2018

Waiter / Cashier

Spinney Dubai, UAE

Responsibilities

Greeted customers, discussed specials, taking orders and built immediate positive connection with guest

Responsible for addressing customers' needs and ensuring they have a good experience.

Resoled guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Upsold high-profit item such as appetizers and mixed drinks to enhance sales numbers.

Educated customers on promotions to enhance sales.

Opened and closed cash registry, performed task such as counting money, separating change slips, vouchers, balanced cash drawers, and making deposits.

EDUCATION

2000-2002

DEGREE TITLE, BUSINESS MANAGEMENT

SKILLS

Customers Relations/Service

Cash handling exert

Point of sales knowledge

Clear communication

Problem- solving abilities

Positive attitude

Adapted team player

Patience

Confidence

Profetinalism

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