Front Desk Case Manager

Luis Morales

* ****** ******, ***. *

Dorchester, MA

*****************@*****.***

Cell 857-***-****

Job Objective

To obtain a position that will allow me to utilize my skills and experience and has potential for growth

Summary of Qualifications

●Ability to handle and operate equipment, including experience in DocuColor 3535, WorkCentre Pro-40, as well as Doc 40 Fiery, Doc Ucare, 5740s, and 5900s

●Ability to sort, prepare, and distribute a wide variety of mails and documents

●Great oral and written communication skills

●Excellent ability to multitask, work in a team environment, and work independently

●Ability to perform duties such as filing, typing, faxing, copying, and operating a telephone, as well as working knowledge of Microsoft Word and Excel and Internet Explorer

●Bilingual-Spanish and English

Work Experience

ABCD Roxbury/Dorchester

02/2023-05/2023

Front Desk and Case Manager

●Greeting Clients

●Setting up for food pantry

●Making appointments for Tax returns

●Answering phones and taking messages

El Mundo Newspaper, Boston, Ma. 06/2007-Present

Events Coordinator & Stage Manager

●Promoting the Event

●Setting up for Press Conferences

●Van Appearances at assigned Businesses

●Master of Ceremonies

The Xerox Company, Boston, Ma. 02/2004-03/2007

Xerox Document Center

●Copy Operator (DocuTech 135)

●Network Digital Color copying

●Docucare Specialist

●Assist with interoffice bulletin distribution

Foothill Capital Corporation, Boston, MA 03/2001-09/2003

Office Services Coordinator

●Process all incoming and outgoing mail

●Main contact for all FedEx, Airborne, and UPS accounts

●Key contact for all office equipment, printers, faxes, copiers

and video conference unit

●Assist with large marketing mailings, copying and binding jobs

Putnam Investments, Boston, MA 12/1999-03/2001

Xerox Document Center

●Mailroom services and Copy Center Operator

●Responsible for opening and closing facilities

●Digital color copying

Education

Madison Park High School, 1981

High School Diploma

Northeastern University, 1984

Radio/Broadcasting – 3 years completed

Personal and Professional references

Available upon Request

Thank you in advance for your attention to this matter.

Contact this candidate