Assistant Manager Customer Service

Manivanh Sivilaythong

*****.************@*****.***

SKILLS SUMMARY

Administrative Support Payroll Technician Attendance Coordinator

Communication skills File Clerk Assistant Manager Customer Service Food Preparer Manicurist Cashier

EMPLOYMENT HISTORY

Piedmont Unified School District

Piedmont, CA 94611 4/2019- current Payroll Technician

Responsible for payroll procedures and applicable laws, policies rules, and regulations

Reviews and verifies time sheets

Computes payroll and required payroll taxes

Complies data and prepares monthly, quarterly, and annual financial reports related to assignments

Works closely with the Human Resources Department regarding benefits and salaries

Verifies and balances payroll data; prints and distributes payroll warrant

Prepares and submits regular reports state and federal agencies, data on payroll expenditures

Piedmont Unified School District

Piedmont, CA 94611 4/2019- current Attendance/Substitutes

Daily absent reports on employees

Maintaining employee leave hours

Importing monthly files on leaves being deducted each month

Tracking employee work hours

Pulling leave reports end of the fiscal year and rolling over any unused leaves

Contacting school sites for substitute coverage

Jamba Juice

Livermore, CA 9/2018-4/2019 Assistant Manager

Responsible for the overall shift-level operations, sales performance, financial reporting

Evaluate staffing and food levels to ensure proper financial accountability during each shift

Hand off shift to next Manager in Charge or ensure the store is closed properly for next day's opening

Perform all cash handling requirements of a manager in charge

Prepare and complete bank deposits

Conduct inventories and schedule product orders as needed

Start and End of shift accounting procedures

Analyzing financial reports for issues

Participate in the interviewing and hiring process for new Team Members

McDonalds

Modesto, CA 2/2016– 5/2018 Shift Manager

Responsible for directing employees through the daily routines, handling all cash credit card transactions

Balanced Drawers at opening and closing of shifts

Maintaining numerous cleaning duties and heavy lifting

Keep track of hourly labor, food waste

Manage high-volume orders with customers

Keep accurate records of stock list and delivery truck orders

Trained new employees

Prepared daily food for serving

Reconcile weekly payroll hours

In Home Supportive Service

Modesto, CA 4/2011 – 2/2016 Caregiver Tech

Conducts daily in-home care with patients

Observes and records patients’ behaviors and interactions towards transition goals

Provide patients’ personal care: toileting, feeding, bathing

Administers medication/injections when needed

Housekeeping and cooking

Check vital signs

Submit daily client hours

Ocean Nails

Modesto, CA 10/2015 – 2/2016 Manicurist

Performed daily manicures, pedicures, waxing

Performed nail artistry

Grooming of fingernails and toenails

Keeping inventory records and ordering supplies

Answered phones, scheduled appointments, greeting customers

Handled cash drawer

Bank deposits

SOFTWARE / DATABASE SKILLS

Microsoft Office suite, Goggle docs & calendar, POS system

CERTFICATIONS

45WPM Certificate, State of California, Department of Consumer Affairs, Cosmetologist License

EDUCATION

Fred Beyer High School, Modesto, CA

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